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Shop Press

Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle.

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ADAS Alignment and Calibration – ASE Practice Question (VIDEO)

Description Technician A says that the thrust angle must be maintained at zero degrees when performing an alignment on many vehicles equipped with certain ADAS systems (like lane departure warning). Technician B says that the steering angle sensor must be properly...

Writers, Print Vehicle Service Histories for Every Vehicle

The fellas who taught me to write service were arguably some of the best I’ve seen do the job. They had all sorts of tricks up their sleeves, like the boomerang business cards you’ve read about before. Today, I’d like to share another tip my friend Sam gave me. It...

The JDM Class of 2001 Comes of Age

Japanese Domestic Market (JDM) cars during their heyday in the 1990s were the unattainable treasure, not for North American consumption, only accessible in video games. They were tantalizingly close but not truly attainable. Turns out all it takes is patience: 25...

Ferdinand Porsche: Engineering the Shape of Speed

Ferdinand Porsche is one of the earliest designers featured in our “Automotive Paragons” series, and few figures loom as large over the modern automotive world. His career began at the dawn of motoring itself, when horseless carriages were still experimental...

Service Writers: Don’t Leave Your Greatest Diag Tool in the Shop

Today’s piece starts with a one-question quiz that’s not a trick question: in your shop, what is your best diagnostic tool? It’s not a meter or a scan tool or a stethoscope, though those all are handy items to have nearby. It’s your technician. And as much as leaving...

Mastering the Numbers – Part 2

Mastering the Numbers – Part 2

by | Nov 13, 2025

In our earlier article, Mastering the Numbers Part 1, we discussed why shop owners should understand the financial side of their business just as much as the technical side. We introduced the Cost of Doing Business (CODB) as an important baseline financial concept....
Do You Survey Your Customers, and How?

Do You Survey Your Customers, and How?

by | Aug 28, 2025

Recently, I had the opportunity to take my car to a body shop (it’s a long story). Once the work was done and I was checking out, the office manager mentioned to me that they would be sending me a customer satisfaction survey and encouraged me to fill it out. Then she...
Efficiency is the Name of the Game

Efficiency is the Name of the Game

by | Jul 17, 2025

Someone once told me that successful auto repair is a game of inches. But in our fast-paced, ever-evolving industry, inches are no longer accurate—we need to hit the bullseye every time. Margins are tighter, technology is advancing rapidly, and customer expectations...