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Dealers make house calls. Why not you?

I had a great experience recently when my dealer’s service department called to ask if I’d like to schedule some routine maintenance needed on my SUV from one of their fleet of nifty new mobile service vans, with the promise that my cost would be the same as if I...

Tire techs: Elevate your work with this one humble task

I have mounted and balanced many tires. I have also sold many tires, and there was a step I took when I was installing them that I insisted all techs did when I eventually began writing service. I’m going to share it here, and while I can’t insist upon anything from...

Tools beyond the basics for DIYers

Except when it comes to mountain bikes and drum kits, I’m frugal (read: cheap) by nature, so I’m not the kind of guy who would blow a chunk of change on tools that I will never use. I’m also keenly aware of the limitations of my skills when it comes to automotive...

Transfer cases: how to talk to your customers

The transfer case is an essential part of the part-time four-wheel drive system found on many traditional vehicles like SUVs and pickup trucks. The customers you help at your service counter may well rely on vehicles with 4WD daily and understand the systems well. But...

Easy trick to transfer gear oil with a simple length of hose (VIDEO)

Description A fluid transfer pump is the cleanest and easiest way to fill a differential, transmission or transfer case with its necessary fluid. When you don’t have access to a pump, there’s another way to get the job done using supplies you probably already have in...

Bitten by a misfire

There are hundreds of great automotive technical schools around the country and they teach all the book lessons you need to know to start in this business. But nothing teaches better than real world experience. I consider myself a pretty good tech today and I got that...

Brake booster valve – ASE practice questions (VIDEO)

Brake booster valve – ASE practice questions (VIDEO)

Brake booster valve – ASE practice questions (VIDEO) Description A customer states the brake pedal falls slightly when the brakes are applied while starting the engine. Technician A says that a faulty brake booster check valve may be to blame. Technician B says...
The final days (and cars) of AMC

The final days (and cars) of AMC

In the last days of AMC, two employees brought a video camera into the Kenosha, Wisconsin plant to document the end of an era. Billy and Danny take a thorough tour of the old AMC buildings and production line, which was producing its last L-body Plymouth Horizons and...
The importance of testing engine coolant (VIDEO)

The importance of testing engine coolant (VIDEO)

The importance of testing engine coolant (VIDEO) How to test for blown fuses in a car or truck | Fast and easy method Description Dorman Training Center instructor Pete Meier explains why you should be testing engine coolant on vehicles in your bay. With a simple test...