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Recovering A/C Refrigerant-ASE Practice Question (VIDEO)

Description Technician A is preparing to recover the refrigerant from a customer’s vehicle. All of the below are steps he should take when performing this service EXCEPT: A) Test for the presence of sealant in the vehicle systemB) Identify the type of refrigerant the...

Is It Ever Safe to Reuse Torque-to-Yield (TTY) Fasteners? (VIDEO)

Description Torque-to-yield fasteners are designed to deform during installation to ensure a secure connection. If a TTY fastener looks to be in good shape after removal, can it be reused? Pete Meier explains why these single-use bolts should always be replaced for...

Do You Survey Your Customers, and How?

Recently, I had the opportunity to take my car to a body shop (it’s a long story). Once the work was done and I was checking out, the office manager mentioned to me that they would be sending me a customer satisfaction survey and encouraged me to fill it out. Then she...

Interpreting Compression Tests–ASE Practice Questions (VIDEO)

Description Technician A has just completed a running compression test using a mechanical compression gauge. Technician B says that the test is used to check the volumetric efficiency of the engine. Technician A says that the higher-than-expected readings indicate a...

Do I Need a Tune-up?

If you’re like me, you might cringe a little. More often than not, they’re hoping this magical procedure will fix some mysterious issue with their car. But let’s break it down: what is a tune-up, anyway? Most dictionaries describe a tune-up as “a general adjustment to...

PSA: Be Safe With Brake Cleaner

If you work in a shop (and if you’re reading this, chances are you do), you are undoubtedly familiar with brake cleaner. And, if you know the scent of brake cleaner, you probably know that using it is not great for your health if it comes in contact with your skin,...

Coolant Service – ASE Practice Question (VIDEO)

Proper cooling system maintenance goes beyond time and mileage, requiring technicians to evaluate coolant condition, additive depletion, and the root causes behind cooling system issues.

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