Repairing future failure points before they fail is a lucrative way to save your customers money, just like maintenance does.
Preventative maintenance is great, but are you performing preventative repairs?
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Report: cars are the worst products for protecting user privacy
Data security is one of the most frequently cited arguments automakers make in their fight against right to repair. For instance, in a memo published last October by their advocacy group, they called a new right to repair ballot initiative in Maine a “monetizable data...
Surprise: having snacks and phone chargers in your repair shop’s waiting room makes customers happier
If you’re an auto repair shop owner, you’ve probably heard advice before about the value of improving your waiting room. However, it can also be hard to gauge how much that extra expense makes a difference to your customers. Is it really worth it? Well, we have some...
EPA emergency action allows nationwide summer sales of E15 gasoline
In April, the Environmental Protection Agency (EPA) announced an emergency action that allows E15 gasoline – gasoline blended with 15% ethanol – to be sold at terminals and retail stations in states where it previously could not. The action is said to be...
Average U.S. vehicle age reaches new record high, again
Does it feel like the cars and trucks in your repair shop keep getting older and older? Well, that’s because they are. The average U.S. vehicle age is now up to 12.5 years, according to a recent analysis by S&P Global Mobility (formerly IHS Markit). That’s a new...
Right to Repair gains momentum in Maine
The state motto of Maine, “Dirigo,” Latin for “I lead,” is being embraced by the members of the Maine Right to Repair Coalition who find themselves at the vanguard of a movement to ratify legislation that protects independent repair shops. Last February, a referendum...