Repairing future failure points before they fail is a lucrative way to save your customers money, just like maintenance does.
A day in the life of a service writer (VIDEO)
The hardest job in an automotive shop might just be that of the service writer. Taking heat from the boss, the techs, and the customers isn’t easy. That the role is for dynamic individuals becomes apparent quickly when considering the tasks that make up the job. Watch as Nick, Chris, and Lem talk through their own experiences selling service in this week’s Shop Press video.
PTFE tape is essential for threaded connections that need a good seal.
Examining the differences (and similarities) between these key roles in the automotive service industry.
Car mods to do first: auto technicians’ favorites!
USB charging problems? Dorman's experts explore specialized tools and provide handy tips for these increasingly common repairs.
There’s lot of advice out there about how to choose a reliable mechanic. We asked mechanics what they would advise.