Repairing future failure points before they fail is a lucrative way to save your customers money, just like maintenance does.
Preventative maintenance is great, but are you performing preventative repairs?
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Description
The hardest job in an automotive shop might just be that of the service writer. Taking heat from the boss, the techs, and the customers isn’t easy. That the role is for dynamic individuals becomes apparent quickly when considering the tasks that make up the job. Watch as Nick, Chris, and Lem talk through their own experiences selling service in this week’s Shop Press video.
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