Here are some outlandish—and not so outlandish—examples of mechanic and dealership TV commercials.
Commercials That Make Technicians and Dealers the Stars of the Show
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HOT OFF THE PRESS
Do You Survey Your Customers, and How?
Customer satisfaction surveys should be clear, concise, and targeted.
Interpreting Compression Tests–ASE Practice Questions (VIDEO)
Technician A completed a compression test, noting high readings suggest an exhaust restriction, while Technician B says the test checks volumetric efficiency.
Do I Need a Tune-up?
When a customer rolls into your shop and asks for a “tune-up,” what’s your first reaction?
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SHOP STUFF
Auto care news and advice you can use.
Should You Charge More When Dealing with Tire Sealant? (VIDEO)
Learn why it’s not a bad idea to charge a little more for the hassle.
Efficiency is the Name of the Game
Four proven ways to run a tighter ship at your shop.
Misfire Cause–ASE Practice Questions (VIDEO)
Technician A is diagnosing a misfire. He states that a misfire is caused by a fault in the ignition system and that new plugs and coils will repair the problem. Technician B says that a misfire is detected when the ECM detects a variation in crankshaft speed.
A History of the U.S. Presidential State Car (Part 2)
The commander-in-chief’s road transportation, from LBJ’s Lincoln Continental to “The Beast.”
Why Wheel Fastener Torque Matters More Than You Think (VIDEO)
If you’re still using torque sticks and impact power to install lug nuts and lug bolts, it’s time to reconsider.
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SHOP STUFF
Auto care news and advice you can use.
What’s Torque-to-Angle All About?
It’s like torquing a bolt, but with an extra twist.
Dead Battery? (Video)
Diagnosing the cause of a battery drain can be a challenge today.
Check Engine Light On?
Grab a generic OBD-II scan tool and take these first steps to turn it off and keep it off.
Which Parts of a Tire Are Safe to Patch? The Answer Has Changed (VIDEO)
Patching a punctured tire is a common job, but are you up to date on the latest guidance for safe plug locations?
CDK Global Outage: The Aftermath.
How one dealership stayed open through the uncertainty of a cyberattack.
VIDEOS
Misfire Cause–ASE Practice Questions (VIDEO)
Technician A is diagnosing a misfire. He states that a misfire is caused by a fault in the ignition system and that new plugs and coils will repair the problem. Technician B says that a misfire is detected when the ECM detects a variation in crankshaft speed.
A History of the U.S. Presidential State Car (Part 2)
The commander-in-chief’s road transportation, from LBJ’s Lincoln Continental to “The Beast.”
Why Wheel Fastener Torque Matters More Than You Think (VIDEO)
If you’re still using torque sticks and impact power to install lug nuts and lug bolts, it’s time to reconsider.