This seemingly-impolite question can defuse tense situations in the shop or auto parts store.
The aggressive question you can ask that instantly calms a customer down
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HOT OFF THE PRESS
Tired of dead 9V batteries? Convert to rechargeables! (VIDEO)
If you have tools that use 9 volt batteries, it’s cheap and easy to convert them to rechargeable batteries. Watch to learn how it’s done!
Test fuses without removal! (VIDEO)
How to test for blown fuses in a car or truck | Fast and easy method
Don’t let the grind of fixing cars wear down your love for ‘em
A local automotive event is the cure for whatever car doldrums you’re in.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Beyond the basics: best tools for auto repair DIYers and technicians (VIDEO)
The right tools will expand your capabilities and help you to tackle more advanced jobs, but it’s not always easy to know where to start.
Mechanics React: More horrors hidden behind “customer states” (VIDEO)
Wait, the horn blows every time you come off the brake? Nick and Lemmy observe this weird scenario and others from the internet.
Tool review: Milwaukee M18 Tire Inflator
This tool is like black licorice: you’re probably either going to love it or have no use for it whatsoever.
PSA: Your customers are probably parking incorrectly
The e-brake serves TWO important functions.
Mechanics React: There are a few missing symptoms on these ROs (VIDEO)
Nick and Lem take a peek at what’s rolled into bays around the country and give their (unrequested) opinions on things.
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Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Another specialty punch
There are many types of punches. There’s a reason for that.
Gas vs. diesel (VIDEO)
Which fuel is right for your truck, gas or diesel?
Pre-purchase inspections: The easiest way to put additional money in your till?
Checking out vehicles for sale is a revenue builder that boosts customer confidence
Rats increasingly causing more car repairs, says New York Times
Causes include more New Yorkers buying cars, pandemic habit changes, and maybe soy-based wiring?
Is that catalytic converter actually bad? (VIDEO)
Diagnosing a catalytic converter isn’t always the most straightforward process. Here are some tips from Nick and Lemmy at Dorman on what to watch out for.
VIDEOS
Catalytic converters are the coolest car parts that get no respect
Despite being fascinating, breakthrough innovations, they were hated when first introduced, and are now routinely stolen for scrap.
Car designer Brooks Stevens: the man behind the first Jeep Wagoneer, planned obsolescence, an iconic Harley-Davidson, and more
His lofty intentions were misconstrued into a shopworn excuse for building crummy cars
A review of the last grease coupler you’ll ever need, the LockNLube
A strong endorsement, I know—but it’s that good.