Vehicle diagnosis is no walk in the park. Proper diagnosis is critical and difficult, and it shouldn’t be done without doing the work.
Why service writers should always charge a diag fee – and let techs earn it
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HOT OFF THE PRESS
Serviceability Hall Of Shame: captive chassis mounts
When released from captivity, these things will give ya a case of the spins.
Are stainless cars (finally) having their moment?
Rust-resisting stainless steel cars are back. Will they have better success than their predecessors?
Don’t do dangerous stuff: a reminder to be safe in the shop
I was raised in times and places where it was considered a mark of pride to get the job done, no matter the risk to your own body. That, friends, is bunk.
SHOP STUFF
Auto care news and advice you can use.
The story of the very first reverse gear in an American car
Reverse is an innovation that’s easy to take for granted—but it was a revolutionary addition to the automobile.
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ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Ten (sort of serious) questions every service writer should ask
Skillful interrogation is a wonderful way to make your professional life easier. Here are a few suggestions on where to start.
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VIDEOS
Godspeed, Pat
Pat Goss, arguably America’s most famous mechanic, has died.
Let’s bring back this tiny piece of archaic automotive technology
It’s a tiny step on the manufacturing line, but boy, drain plugs save mechanics a ton of time.
Break down ROs into three boxes
Help your customers prioritize their repairs and they’ll keep coming back.