Skillful interrogation is a wonderful way to make your professional life easier. Here are a few suggestions on where to start.
Ten (sort of serious) questions every service writer should ask
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HOT OFF THE PRESS
How to find a good auto repair shop, according to actual repair professionals (VIDEO)
There’s lot of advice out there about how to choose a reliable mechanic. We asked mechanics what they would advise.
The worst cars are the best classrooms
They don’t build ‘em like they used to, and that’s a shame.
What are the sockets and wrenches you can do without?
There are definitely useless sizes. Or are there?
SHOP STUFF
Auto care news and advice you can use.
The best explanation of a differential is from 1937
Featuring state-of-the-art editing, this video is still relevant nearly a century later.
Book review: “Car: A Drama of the American Workplace”
Mary Walton’s 1997 look behind the scenes of the Ford Taurus shows the human side of car production.
Fire the parts cannon! Is shotgun diag ever acceptable? (VIDEO)
Nick and Lemmy discuss the pros and cons of throwing parts at a problem.
Spoiler alert: Manual transmissions are not ‘100% useless’ as claimed
Is this what automotive enthusiasm looks like now?
Trailer bearings: a hidden moneymaker for auto repair shops
Why not capitalize on easy, predictable service that’s almost never a rush job?
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Brake booster valve – ASE practice questions (VIDEO)
A customer states the brake pedal falls slightly when the brakes are applied while starting the engine. Which technician response is correct?
What it’s like being a new tech in 2022 (VIDEO)
“I am ready to face any challenges that might be foolish enough to face me.”
It’s time to stop salting the roads
Aiming for bare pavement may prevent some accidents, but at tremendous costs to taxpayers, mechanics, and the environment.
Hacker plays “Doom” on farm tractor to raise awareness of right to repair
The right-to-repair issue is so pressing for farm equipment that someone hacked a tractor to draw attention to it.
Automakers borrow the worst thing from modern video games: microtransactions
Over-the-air (OTA) microtransactions could be seen as a benefit to customers, but lack of communication thus far is not creating that perception.
VIDEOS
TECHNICIAN CHALLENGE: The Mystery Box
The Proving Grounds crew is back again for a new grudge match in the garage called The Mystery Box.
Beverly Hills auto body shop launched a jewelry business using scrap metal from luxury cars
CRASH Jewelry uses real fenders, doors and hoods from high-end vehicles to make cuffs, earrings, necklaces and more.
Your customers are using their HVAC systems wrong
It’s up to you to tell them why.