Why you should use standard operating procedures for customer communications.
Better ops with SOPs
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HOT OFF THE PRESS
Add or Delete These Simple Parts to Help Customers Save Money
Use it or lose it. Looking for an easy way to win over your customers that they’ll enjoy every time they drive? Look at their vehicles from a hypermiler’s perspective.
Are You Properly Checking Hub Bearings For Wear? (VIDEO)
Pete Meier explains how a dial indicator is necessary for a true wear check.
Efficiency is the Name of the Game
Four proven ways to run a tighter ship at your shop.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
The Only Thing Better Than Making Money Is Not Losing It
A primer on spotting unprofitable jobs before they make it to a bay.
Stress Test Vehicle Grounds
Resistance is futile.
The Tightwad’s Way To Install Any Wheel Bearing Race
Stop beating your sockets to death.
Shop Profile: Locked N Loaded 4×4
Learn about a shop that’s making Jeeps all they can be.
Why you should empty the master cylinder before bleeding brakes (VIDEO)
Removing old fluid from a vehicle’s braking system can be a time-consuming chore, but it doesn’t need to be.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Set the Toe and Go!
The finer points of performing coarse alignments.
Are You Adding Engine Oil the Wrong Way? (VIDEO)
Think you know how to pour oil out of a jug? Are you sure about that? Lemmy and Nick talk about the best oil pour techniques to avoid making a mess.
Dealers make house calls. Why not you?
Can independent repair shops benefit by offering mobile service to an increasingly immobile America?
What an oscilloscope shows that your DVOM can’t (VIDEO)
Your multimeter is a versatile tool. But for certain diagnostics, you need an oscilloscope to get a closer look at a vehicle’s electrical systems.
Tire techs: Elevate your work with this one humble task
A set of tires is expensive. Make it special.
VIDEOS
The Other Way to Use a File that Many Mechanics Don’t Know (VIDEO)
Need a smooth finish on a part you’re cleaning up with a file? Lemmy shows how draw filing can achieve a clean result with a totally different method of holding a traditional file.
Commercials That Make Technicians and Dealers the Stars of the Show
Here are some outlandish—and not so outlandish—examples of mechanic and dealership TV commercials.
Store stuff in your glove box? Thank automobile pioneer Dorothy Levitt (VIDEO)
Ever wonder why virtually all cars and trucks have glove boxes? A visionary woman and her little book about driving changed in-vehicle storage over a hundred years ago.