The struggle is real for many of your customers.
Five ways repair shops can address the rising costs of car ownership
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Battery date codes are painfully unstandardized and you’re better off without them
While diagnosing an electrical issue last week, I suspected that the battery was tired. The terminals were banged up, the case was covered in grime, and the manufacturer’s decal was peeling and faded. It barely passed a quick health check, so I started looking for a...
The most important fluid in the car and how to test it.
Of all the fluids a vehicle needs, the brake fluid is arguably the most important. Inspecting your customers’ brake fluid is vital to the continued safe operation of the braking system. It’s a service you should perform not only when you’re servicing the brakes but as...
Technicians vs. DIYers: How well can you gauge tire pressure? (VIDEO)
Technicians vs. DIYers: How well can you gauge tire pressure? (VIDEO) Description After seating the bead on a new tire, the valve core needs to be installed and the tire inflated to the correct pressure. Some techs can air up a tire, install the core and land right on...
Smarter, not harder: relative compression testing
Pete Meier, one of our Dorman Training Center instructors, is a pretty smart cat. Since the day I’ve met him, he’s made it clear that the lab scope is one of his favorite tools and that not using one is a mistake. Now I’ve put a lot of miles on my DVOM over the years,...
A low-tech favor you can perform for every customer (and yourself)
In the modern age, it’s plenty easy to pull a vehicle’s service history; even the smallest shops have implemented shop management software. Paper tracking has become less and less important as time has marched on. Similarly, customers are less and less likely to keep...