Description Your customers may have heard the terms "lifetime" or "permanent" antifreeze, but those confusing names have very specific meanings. Make sure your customers know the limitations of antifreezes to protect their vehicles for many years of service.
Average vehicle weights in the United States have steadily increased since the mid 1980s, driven by sustained consumer demand for vehicles with more power, features, and room. Hybrid and electric vehicles can be especially heavy with their batteries and motors,...
A vehicle recently came to me that made me feel pretty terrible. The customer was not happy, and I know for a fact the shop lost money on the job, so presumably they were unhappy, too. The vehicle—and scenario—seemed ripe for a quick story, because there were so many...
When you spot a dashboard camera inside a customer’s vehicle, how do you react? At this point I think we have all seen dash cam videos from customer vehicles that capture what mechanics are saying and doing at work. Some recordings are harmless fun, like this chap...
Making a car go backwards was not the most important part of the automobile’s development, but it sure is important in its operation. In fact, if the average automobile enthusiast was to guess which American-built car had the first reverse gear, he or she would likely...
I would like to start this article off by mentioning that yes, I know air impacts are slowly going out of style—which is exactly why you might want to keep this tip in the back of your head. Parts availability can be a challenge for some old impact wrenches, and even...
Over a year ago, I wrote a piece on this very media hub about the trend of auto manufacturers offering customers over-the-air (OTA) microtransactions to unlock options on their vehicles. I talked about what Tesla, BMW, VW, and Kia had introduced in that area, and...
Working in a shop means working on many different vehicles, each of which have their own quirks. However, right-hand drive (RHD) vehicles have their own specific mechanical oddities that are distinct from LHD vehicles. The next time a RHD car or truck rolls into your...
Bleeding brakes is one of those jobs most of us know how to do, but when a hard-to-bleed system pops up, experienced techs have a few additional tricks up their sleeves to help get the job done. You can certainly vacuum bleed or power bleed if you have the equipment,...
In my first job behind the automotive counter, I remember selling an awful lot of 10W30, 10W40, and even some of that newfangled 5W30. Now, of course, things are much different; we have many weights of oil, most trending toward lower viscosity, and more and more...