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Give your customers extra grease

I’ve mentioned the easy business you can score by offering to perform trailer service for customers that pull. When doing a job not long ago, someone asked me why I was adding lubricant to the dust caps. It’s a fair question. When getting into bearings, I know I’m...

This tungsten scraper is my new favorite tool.

Disclaimer: I purchased this tool at full retail price at my own expense, with no compensation to write about the item. I was watching a video the other day of Eric O. at South Main Auto replacing a manifold on a Pentastar. We have a little experience with that here...

Polishing headlights vs. replacing them! (VIDEO)

Description Yellowed, hazy headlights aren’t just ugly; they can reduce a headlight’s effectiveness for your customers. Would you rather polish the old lenses, or simply install a Dorman replacement?Related Videos

Parallel connectors vs. butt connectors

Dorman makes an item to join wires, the parallel connector, that is both helpful and widely misunderstood. If one reads reviews of these, they’re often rather negative. More than a cursory examination yields the issue, however: these are often purchased mistakenly by...

What’s the deal with permanent and lifetime antifreezes? (VIDEO)

Description Your customers may have heard the terms "lifetime" or "permanent" antifreeze, but those confusing names have very specific meanings. Make sure your customers know the limitations of antifreezes to protect their vehicles for many years of service.

Vehicle weights are increasing. Can your lifts handle it?

Average vehicle weights in the United States have steadily increased since the mid 1980s, driven by sustained consumer demand for vehicles with more power, features, and room. Hybrid and electric vehicles can be especially heavy with their batteries and motors,...

Diagnostics case study: don’t overcomplicate things

A vehicle recently came to me that made me feel pretty terrible. The customer was not happy, and I know for a fact the shop lost money on the job, so presumably they were unhappy, too. The vehicle—and scenario—seemed ripe for a quick story, because there were so many...

Do you mind working on customer vehicles equipped with dash cams?

When you spot a dashboard camera inside a customer’s vehicle, how do you react? At this point I think we have all seen dash cam videos from customer vehicles that capture what mechanics are saying and doing at work. Some recordings are harmless fun, like this chap...

A simple tip for burping a radiator

by Lemmy | Dec 7, 2021

Ever drain and fill a coolant system and watch the temp gauge spike afterwards? Air trapped in there can cause a car to act like it has a cooling problem. It’s annoying to let the car cool so you can work on it, then re-bleed and possibly still have the same...

7 low-tech tips to help bleed difficult brakes

by Lemmy | Dec 6, 2021

Bleeding brakes is one of those jobs most of us know how to do, but when a hard-to-bleed system pops up, experienced techs have a few additional tricks up their sleeves to help get the job done. You can certainly vacuum bleed or power bleed if you have the equipment,...

Choosing the right oil filter’s more complicated than you think

by Lemmy | Dec 4, 2021

In my first job behind the automotive counter, I remember selling an awful lot of 10W30, 10W40, and even some of that newfangled 5W30. Now, of course, things are much different; we have many weights of oil, most trending toward lower viscosity, and more and more...