At The Counter Archives

Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle.

From the creative minds at:

FEATURE STORY

Hot Off the Press

Do you mind working on customer vehicles equipped with dash cams?

When you spot a dashboard camera inside a customer’s vehicle, how do you react? At this point I think we have all seen dash cam videos from customer vehicles that capture what mechanics are saying and doing at work. Some recordings are harmless fun, like this chap...

The story of the very first reverse gear in an American car

Making a car go backwards was not the most important part of the automobile’s development, but it sure is important in its operation. In fact, if the average automobile enthusiast was to guess which American-built car had the first reverse gear, he or she would likely...

How to get a little more (temporary) performance out of your air impact gun

I would like to start this article off by mentioning that yes, I know air impacts are slowly going out of style—which is exactly why you might want to keep this tip in the back of your head. Parts availability can be a challenge for some old impact wrenches, and even...

Are automakers starting to rethink OTA microtransactions?

Over a year ago, I wrote a piece on this very media hub about the trend of auto manufacturers offering customers over-the-air (OTA) microtransactions to unlock options on their vehicles. I talked about what Tesla, BMW, VW, and Kia had introduced in that area, and...

Top 5 mechanical oddities on RHD vehicles, and how to deal with them if one rolls into your shop

Working in a shop means working on many different vehicles, each of which have their own quirks. However, right-hand drive (RHD) vehicles have their own specific mechanical oddities that are distinct from LHD vehicles. The next time a RHD car or truck rolls into your...

The only two mistakes you can make on your first timing belt job (and why you shouldn’t worry about them)

Recently a friend of mine, a heavy-duty truck mechanic, asked if I’d help him replace the timing belt on his car. He’s an experienced wrench but this job left him wanting guidance, knowing the high stakes if something went amiss. I agreed, of course, and it got me...

Ten (sort of serious) questions every service writer should ask

At its core, writing service is information synthesis—collect, sort, simplify, regurgitate, repeat. Obtaining the raw information from techs and customers alike relies on prompts, usually in the form of a question. The correct question asked at the correct time pays...

TECHNICIAN CHALLENGE: Can you identify these dash lights? PART 4 (VIDEO)

Description Think you know your dash lights? Shop Press contributors Keith, Miriam, Chris, and Greaser try their best to identify all kinds of lights, symbols, and indicators. Some are easy, others obscure, and a few are even fakes. How many can you identify?Other...

How to find a good auto repair shop, according to actual repair professionals (VIDEO)

by Shop Press Staff | Apr 20, 2023

How to find a good auto repair shop, according to actual repair professionals (VIDEO) Description Here at Shop Press we’re always looking for interesting news about the auto repair industry, and we see articles pop up pretty routinely offering advice to vehicle owners...

The best auto racing movies to convert non-racing fans

by Mike Principato | Mar 23, 2023

There are two kinds of people in the world: race fans and people who haven’t watched these movies. If you’re not a fan, auto racing may seem like sort of the Earth-borne equivalent of space exploration: an oddly unsatisfying venture hallmarked by astronomical costs...

The $2.5 million man: hire the right manager for your shop if you want to run with the big dogs

by Mike Principato | Mar 16, 2023

Starting a shop and managing it to the big leagues require very different skills. Odds are you don’t have both, and that’s okay. Let’s assume you’ve built a profitable independent repair shop and it’s…well, it’s just not enough. I get it. A convergence of your vision,...

Is your shop ready for the 4-day work week?

by Bryan Joslin | Feb 16, 2023

You’re probably already familiar with a growing movement to shorten the typical work week to just four days. Business journals, TV news, and social media outlets have covered the subject exhaustively in the last year or so, often in the same breath as “COVID-19” and...

A day in the life of a service writer (VIDEO)

by Shop Press Staff | Jan 19, 2023

A day in the life of a service writer (VIDEO) Description The hardest job in an automotive shop might just be that of the service writer. Taking heat from the boss, the techs, and the customers isn’t easy. That the role is for dynamic individuals becomes...

It’s totally fine to run your fuel tank down to empty

by Lemmy | Jan 5, 2023

One of the pieces of automotive wisdom that’s been repeated by publications and mechanics alike for ages is that it’s not good to run a fuel tank below some arbitrary fill point, like a quarter of a tank. At some point, that probably wasn’t bad advice. But today? It’s...