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Shop Press

Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle.

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Hot Off the Press

Hand in Glove: EV and Hybrid Service Safety

Note: Working on high-voltage systems should only be performed by a trained professional. The Dorman Training Center offers automotive training programs tailored to your shop’s needs and taught by ASE-certified instructors. Learn more at:...

Symbol of a Stumble: Edsel’s “Horse Collar” Grille

Throughout the history of automotive manufacturing, there have been some notorious flops. Cars such as the Yugo GV, DMC DeLorean, Ford Pinto, and Pontiac Aztek are still remembered by many as symbols of automaker stumbles. Today, I want to talk about a design element...

Don’t Get Hung Up on Hanging Calipers

​Whether you’re turning wrenches for a living as your nine to five — or just for fun as your five to nine — chances are you’ve needed to get a brake caliper out of the way and keep it there for a while. As most of you should already know, hanging a brake caliper from...

Tire Damage Assessment – ASE Practice Question (VIDEO)

Description Technician A is assessing tire damage in order to make a repair decision. A puncture is located at the edge of the tread block closest to the sidewall. Technician B says it can be repaired with a conventional tire plug. Technician A says the area of the...

Mastering the Numbers – Part 2

In our earlier article, Mastering the Numbers Part 1, we discussed why shop owners should understand the financial side of their business just as much as the technical side. We introduced the Cost of Doing Business (CODB) as an important baseline financial concept....

SLABs: Slow, Loud, and Bangin’

I love investigating specific subcultures, especially car subcultures. Doing so provides a unique lens through which to understand the complex dynamics of the broader society, including power, identity, defiance, and cultural change. Consider slab cars, for example....

Mastering the Numbers – Part 2

Mastering the Numbers – Part 2

by | Nov 13, 2025

In our earlier article, Mastering the Numbers Part 1, we discussed why shop owners should understand the financial side of their business just as much as the technical side. We introduced the Cost of Doing Business (CODB) as an important baseline financial concept....
Do You Survey Your Customers, and How?

Do You Survey Your Customers, and How?

by | Aug 28, 2025

Recently, I had the opportunity to take my car to a body shop (it’s a long story). Once the work was done and I was checking out, the office manager mentioned to me that they would be sending me a customer satisfaction survey and encouraged me to fill it out. Then she...
Efficiency is the Name of the Game

Efficiency is the Name of the Game

by | Jul 17, 2025

Someone once told me that successful auto repair is a game of inches. But in our fast-paced, ever-evolving industry, inches are no longer accurate—we need to hit the bullseye every time. Margins are tighter, technology is advancing rapidly, and customer expectations...