Why you should use standard operating procedures for customer communications.
A practical approach to auto repair shop management.
A brake service job isn’t complete unless the reservoir cap’s diaphragm has been pushed back into place. This simple step is easy to forget, but it helps to reduce brake fluid contamination and ensure proper system function.
Find out how they differ from wet sump oil systems.
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Auto care news and advice you can use.
Technician A is preparing to recover the refrigerant from a customer’s vehicle. What are the steps he should take when performing this service?
It’s been asked of every new mechanic for more than a century. Does it matter in 2025?
Want to make your vehicle last? Not sure how to talk to a shop about car repairs? Nick and Lemmy offer their five top recommendations.
Once the most basic of circuits, the humble lamp has also progressed.
Ready to grow your shop’s business with fleet maintenance, service and repairs?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
Auto care news and advice you can use.
When a customer rolls into your shop and asks for a “tune-up,” what’s your first reaction?
A helpful video investigation of proper (and improper) torque wrench techniques and habits.
It’s much more than just Christine.
Just when you thought The Golden Rule was out of style, this independent repair shop and used car sales center proves otherwise.
It might be time to rethink oil changes.
Think you know how to pour oil out of a jug? Are you sure about that? Lemmy and Nick talk about the best oil pour techniques to avoid making a mess.
Can independent repair shops benefit by offering mobile service to an increasingly immobile America?
Your multimeter is a versatile tool. But for certain diagnostics, you need an oscilloscope to get a closer look at a vehicle’s electrical systems.