Why you should use standard operating procedures for customer communications.
Better ops with SOPs
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HOT OFF THE PRESS
Tariff Talk: A Look Backwards at The Chicken Tax
Lighten the mood at the next cocktail party you attend.
Watch This Video on the Inventor Who Put Lead in Gasoline
He also synthesized chlorofluorocarbons (CFCs).
Why Some Vehicles Have More Than One Spin-on Filter (VIDEO)
Ever spot what appears to be a second oil filter under a vehicle? Lemmy and Nick discuss the advantages of spin-on transmission filters for fluid protection and service.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Do You Survey Your Customers, and How?
Customer satisfaction surveys should be clear, concise, and targeted.
Top tips for car and truck fleet maintenance: what repair shops need to know (VIDEO)
Ready to grow your shop’s business with fleet maintenance, service and repairs?
Another specialty punch
There are many types of punches. There’s a reason for that.
Rules of the torque wrench, explained
A helpful video investigation of proper (and improper) torque wrench techniques and habits.
The cars of Stephen King stories: books and film adaptations
It’s much more than just Christine.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Compression Testing | ASE Practice Questions (VIDEO)
All four cylinders are below specification by about the same amount. After performing a wet compression test, values remained unchanged. What could cause this condition?
Are you servicing your car’s oil correctly?
It might be time to rethink oil changes.
No bead seating tank? No problem!
There’s two ways to use tire mounting compound.
What are rear fog lights, and when should you use them?
Get up to speed on a safety feature not often seen in the United States.
“Hot Rod Magazine: 75 Years” book review
The celebration of a magazine that was, for some, where their love of working on cars began.
VIDEOS
Tire techs: Elevate your work with this one humble task
A set of tires is expensive. Make it special.
Tools beyond the basics for DIYers
Step up your repair game with sensible choices.
Transfer cases: how to talk to your customers
You can’t sell what you don’t understand.