Why you should use standard operating procedures for customer communications.
Better ops with SOPs
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HOT OFF THE PRESS
Betcha Haven’t Serviced the Tool You Use on Every Job
The most dangerous piece of equipment in a shop is often the most neglected.
The Other Way to Use a File that Many Mechanics Don’t Know (VIDEO)
Need a smooth finish on a part you’re cleaning up with a file? Lemmy shows how draw filing can achieve a clean result with a totally different method of holding a traditional file.
Commercials That Make Technicians and Dealers the Stars of the Show
Here are some outlandish—and not so outlandish—examples of mechanic and dealership TV commercials.
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SHOP STUFF
Auto care news and advice you can use.
Maximum Voltage Reading – ASE Practice Question (VIDEO)
Technicians debate using the min/max function of a digital voltmeter to test the battery and charging system on a customer’s vehicle to determine if the alternator has failed. Who is correct?
Tire techs: Elevate your work with this one humble task
A set of tires is expensive. Make it special.
Tools beyond the basics for DIYers
Step up your repair game with sensible choices.
Transfer cases: how to talk to your customers
You can’t sell what you don’t understand.
Easy trick to transfer gear oil with a simple length of hose (VIDEO)
A fluid transfer pump is the cleanest and easiest way to fill a differential, transmission or transfer case with its necessary fluid.
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SHOP STUFF
Auto care news and advice you can use.
PSA: Be Safe With Carburetor Cleaner, Too
Is carb cleaner actually more dangerous than brake cleaner?
Beyond the basics: best tools for auto repair DIYers and technicians (VIDEO)
The right tools will expand your capabilities and help you to tackle more advanced jobs, but it’s not always easy to know where to start.
“Can you drive a stick?”
It’s been asked of every new mechanic for more than a century. Does it matter in 2025?
Five best car and truck tips from mechanics to non-mechanics (VIDEO)
Want to make your vehicle last? Not sure how to talk to a shop about car repairs? Nick and Lemmy offer their five top recommendations.
Pulse width modulation and automotive lighting
Once the most basic of circuits, the humble lamp has also progressed.
VIDEOS
Why Some Vehicles Have More Than One Spin-on Filter (VIDEO)
Ever spot what appears to be a second oil filter under a vehicle? Lemmy and Nick discuss the advantages of spin-on transmission filters for fluid protection and service.
Basic Brake Fluid Testers Are Far More Sophisticated Than You’d Expect
Peering inside the inner workings of a deceptively complex tool
Why We Take the Negative Battery Cable off First and Put It on Last (VIDEO)
Lemmy explains why this basic task always comes before removing the positive cable to help you understand the theory behind the practice.