Customer satisfaction surveys should be clear, concise, and targeted.
Do You Survey Your Customers, and How?
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HOT OFF THE PRESS
Sergio Pininfarina: Sculpting Speed and Beauty in Metal (Part 1)
Tracking Pininfarina’s career from the beginning to 1987.
Best of Shop Press 2025
What were the most popular posts this year?
Lash is Cash
A tappy valve is a happy valve!
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
What’s the Deal with DIP Switches? Aren’t They Just … Switches?
They may look simple, but these little toggles can enable powerful electronic versatility.
SLABs: Slow, Loud, and Bangin’
The unique culture of slab cars.
Decreasing Circuit Resistance – ASE Practice Question (VIDEO)
When the resistance of a circuit is decreased and voltage remains constant, what happens to current?
Colin Chapman: The Philosopher of Motion (Part 2)
This British engineer changed racing forever by making cars lighter, not more powerful.
How Often Should You Really Flush Coolant? (VIDEO)
How do you know when it’s time to flush coolant? Technicians may have different views on the subject, but Dorman Training Center instructor Pete Meier explains how using a test strip at every service is a surefire way to get an accurate picture of the coolant’s health.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Try Doing It the Wrong Way
When it comes to threaded items, wrong is right. Or is it left?
Maximum Voltage Reading – ASE Practice Question (VIDEO)
Technicians debate using the min/max function of a digital voltmeter to test the battery and charging system on a customer’s vehicle to determine if the alternator has failed. Who is correct?
The Story of Dagmar Bumpers
Is this the only car part named after an actress?
Should You Charge More When Dealing with Tire Sealant? (VIDEO)
Learn why it’s not a bad idea to charge a little more for the hassle.
An Ode to “Car Talk”
A radio show that, hopefully, will live on for years to come.
VIDEOS
Learn Why You Should Never Skip Battery Isolation (VIDEO)
Tempted to skip battery isolation during a repair? Dorman Training Center instructor Pete Meier explains how this essential step can protect you from serious injury while working on a vehicle.
SLABs: Slow, Loud, and Bangin’
The unique culture of slab cars.
Decreasing Circuit Resistance – ASE Practice Question (VIDEO)
When the resistance of a circuit is decreased and voltage remains constant, what happens to current?