A Shop Press ode to the unsung heroes taking calls, keys, and credit cards.
A day in the life of a service writer (VIDEO)
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HOT OFF THE PRESS
TECHNICIAN CHALLENGE: Can you identify these dash lights? (VIDEO)
Think you know your dash lights? Shop Press contributors Keith, Miriam, Chris, and Greaser try their best to identify all kinds of lights, symbols, and indicators.
I’ll gladly pay an independent shop more for a rush repair, and I’m not alone
Their emergency shouldn’t be yours unless they pay a premium to fix it.
Dash warning lights: feature or bug?
At what point does an icon completely fail to provide critical information to a motorist?
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Add or Delete These Simple Parts to Help Customers Save Money
Use it or lose it. Looking for an easy way to win over your customers that they’ll enjoy every time they drive? Look at their vehicles from a hypermiler’s perspective.
What it’s like being a new tech in 2022 (VIDEO)
“I am ready to face any challenges that might be foolish enough to face me.”
It’s time to stop salting the roads
Aiming for bare pavement may prevent some accidents, but at tremendous costs to taxpayers, mechanics, and the environment.
Hacker plays “Doom” on farm tractor to raise awareness of right to repair
The right-to-repair issue is so pressing for farm equipment that someone hacked a tractor to draw attention to it.
Automakers borrow the worst thing from modern video games: microtransactions
Over-the-air (OTA) microtransactions could be seen as a benefit to customers, but lack of communication thus far is not creating that perception.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Why Wheel Fastener Torque Matters More Than You Think (VIDEO)
If you’re still using torque sticks and impact power to install lug nuts and lug bolts, it’s time to reconsider.
Mechanics React: More horrors hidden behind “customer states” (VIDEO)
Wait, the horn blows every time you come off the brake? Nick and Lemmy observe this weird scenario and others from the internet.
Tool review: Milwaukee M18 Tire Inflator
This tool is like black licorice: you’re probably either going to love it or have no use for it whatsoever.
PSA: Your customers are probably parking incorrectly
The e-brake serves TWO important functions.
Mechanics React: There are a few missing symptoms on these ROs (VIDEO)
Nick and Lem take a peek at what’s rolled into bays around the country and give their (unrequested) opinions on things.
VIDEOS
Three lessons from “Traffic: why we drive the way we do (and what it says about us)”
A textbook yields a few pearls of wisdom for those in the automotive biz.
The cheapest tool you can buy to turn more hours in a dead bay
Four reasons to buy a ½” breaker bar adapter.
The right way to apply PTFE tape (VIDEO)
PTFE tape is essential for threaded connections that need a good seal.