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The story of the very first reverse gear in an American car

Making a car go backwards was not the most important part of the automobile’s development, but it sure is important in its operation. In fact, if the average automobile enthusiast was to guess which American-built car had the first reverse gear, he or she would likely...

Are automakers starting to rethink OTA microtransactions?

Over a year ago, I wrote a piece on this very media hub about the trend of auto manufacturers offering customers over-the-air (OTA) microtransactions to unlock options on their vehicles. I talked about what Tesla, BMW, VW, and Kia had introduced in that area, and...

Ten (sort of serious) questions every service writer should ask

At its core, writing service is information synthesis—collect, sort, simplify, regurgitate, repeat. Obtaining the raw information from techs and customers alike relies on prompts, usually in the form of a question. The correct question asked at the correct time pays...

Several tips to make brake line removal less of a headache

“Got a seven-foot section of brake line out without dropping the tank, cutting the line, or ruining a fitting. Today was a good day.” I sent that text to a friend of mine the other day. In a past life he was a wrench at a Cadillac dealer, so I think he sort of...

How to fix a Ford cupholder for almost free

How to fix a Ford cupholder for almost free

The in-dash cup holder on certain late ’90s to early 2000s F-150s, Expeditions and Navigators – which also holds an ash tray in some vehicles – has a tendency to break in service, leading to a cupholder that has to be pried into the open position in...
The other “Phillips” head screwdriver you might not know about

The other “Phillips” head screwdriver you might not know about

Not every Phillips head fastener is a Phillips head fastener. I believed this was common knowledge until today, when I was speaking with another tech who had no idea what I was talking about, and I relived a lesson from my salad days of wrenching. Many moons ago, when...
In defense of the beam-style torque wrench

In defense of the beam-style torque wrench

Way back when, torque specs didn’t exist. Oh, mechanics were familiar with busted fasteners. Prior to torque wrenches, factory tools often had handles of specific lengths, with the understanding that “cheater pipes” were not to be used and that an average man of...
A simple tip for burping a radiator

A simple tip for burping a radiator

Ever drain and fill a coolant system and watch the temp gauge spike afterwards? Air trapped in there can cause a car to act like it has a cooling problem. It’s annoying to let the car cool so you can work on it, then re-bleed and possibly still have the same...
7 low-tech tips to help bleed difficult brakes

7 low-tech tips to help bleed difficult brakes

Bleeding brakes is one of those jobs most of us know how to do, but when a hard-to-bleed system pops up, experienced techs have a few additional tricks up their sleeves to help get the job done. You can certainly vacuum bleed or power bleed if you have the equipment,...
Choosing the right oil filter’s more complicated than you think

Choosing the right oil filter’s more complicated than you think

In my first job behind the automotive counter, I remember selling an awful lot of 10W30, 10W40, and even some of that newfangled 5W30. Now, of course, things are much different; we have many weights of oil, most trending toward lower viscosity, and more and more...