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Buy once, cry once: Auto parts that are worth the extra cost (VIDEO)

Description We’ve all heard the expression “buy once, cry once,” and for some auto parts, those are words of wisdom. For others, the extra costs are unnecessary, and economical parts can be used instead. It’s up to you to explain the differences to your customers....

The best explanation of a differential is from 1937

The first time I saw this video, I was hooked because I’m natively a bike guy and it starts off with motorcycle stunt riding. But the guys horsing around on those ol’ Harley VLs actually are the producer’s interesting and educational way to visually demonstrate why a...

Rust exhaust hole – ASE practice questions (VIDEO)

Description Which of the following is the most critical result of a rust hole in an exhaust system? A) Escaping exhaust gas B) Failed inspection C) Excessive noise D) High cost of repairMore ASE Practice Questions

Before selling a vehicle, make sure to remove personal data (VIDEO)

Description Smartphones, laptops and computers are normally cleared of all data before selling or discarding to protect personal information. Modern vehicles store all kind of information in their infotainment systems and that means they should be treated with the...

Dust Cap Tool Explained (VIDEO)

Description How many times have you seen a hub dust cap with ugly dents from a sloppy installation? A dust cap tool is handy for installations on customer vehicles. It helps to prevent damage while securely driving the cap into place.

Why a magnetic drain plug is a worthwhile upgrade (VIDEO)

Description Do your customers know the benefits of magnetic oil drain plugs? Swap out their standard drain plugs to help protect against unnecessary engine damage. Magnetic drain plugs are especially helpful for vehicles with long oil change intervals, as well as many...

Brake booster valve – ASE practice questions (VIDEO)

Description A customer states the brake pedal falls slightly when the brakes are applied while starting the engine. Technician A says that a faulty brake booster check valve may be to blame. Technician B says this can be caused by a leaking brake booster diaphragm....

Seven tips to help you pass your ASE exams

Seven tips to help you pass your ASE exams

If you’re reading this, you know what the ASE exams are, so I won’t bore you with a recap. I took a few ASE exams recently. Some were recertification exams and some were fresh certifications, but boy, hasn’t this process changed? When I first started taking these...
What are your least favorite repair jobs? (VIDEO)

What are your least favorite repair jobs? (VIDEO)

What are your least favorite repair jobs? (VIDEO) Description Life can’t all be brake jobs and pre-delivery inspections. Beating time is the name of the game, but it doesn’t always work out. Watch as a few Dorman mechanics talk about the jobs that make...
A few tips for tow truck operators

A few tips for tow truck operators

At one point in my automotive career, I ran a rollback wrecker.  Those days are getting smaller in my rearview mirror and the game has changed over the years, but I learned a lot of things that I wish someone had just told me. My recovery work is limited to salvage...
Why you should add a spring hook to your toolbox

Why you should add a spring hook to your toolbox

As a young mechaniclet, I fought springs often. Specifically, helical tension springs gave me metaphorical headaches and literal skinned knuckles. I encountered them most often when performing brake jobs on vehicles with drum brakes. I went through a ton of tools,...