Customers don’t realize it needs attention. Sadly, many mechanics don’t, either.
The Most Neglected Part of the Cooling System
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Diesel and DEF – ASE Practice Question (VIDEO)
Diesel and DEF – ASE Practice Question (VIDEO) Description Technician A says that an empty DEF (Diesel Exhaust Fluid) tank can result in a “no start” complaint. Technician B says that the quality of the DEF fluid in the tank should be checked when SCR system...
The Most Neglected Part of the Cooling System
Cooling system jobs are, by and large, gravy repairs. Sure, we get the occasional hard-to-bleed system or the heater core that’s buried. But for the most part, the work is straightforward plumbing. And selling the stuff is easy! Even the most price-conscious customer...
The Stories Spark Plugs Have to Tell (VIDEO)
The Stories Spark Plugs Have to Tell (VIDEO) Description In the days of carbureted engines, mechanics would always take a moment to examine the spark plugs they were replacing as part of a routine tune-up. The plugs often provided valuable information as to how well...
Service Managers: Buy Brake Fluid by the Pint
If you’re in charge of ordering the supplies for your shop, volume discounts are great when they come along. Sniff them out where you can. But brake fluid is different! Buy it in bulk, but buy it in the smallest containers you can get away with. The reason? Brake...
Coolant Service – ASE Practice Question (VIDEO)
Coolant Service – ASE Practice Question (VIDEO) Description Technician A and Technician B are discussing proper cooling system maintenance. Technician A says that time and mileage should be considered but are not the only factors to consider when recommending a...