Why you should use standard operating procedures for customer communications.
Better ops with SOPs
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What are rear fog lights, and when should you use them?
If you’re a vehicle owner or auto repair professional in the United States, odds are that you haven’t seen (or even used) rear fog lights on a vehicle. The vast majority of vehicles sold in the US do not include them, and in some cases, the feature is disabled or the...
What is a core charge?
The article title is a question I asked when I was a young counterman, and most of you oldtimer mechanics and parts people of course know the story: the core charge is a way to be sure the smoked part makes its way back to the parts counter. A core charge is a deposit...
Watch this video on the invention of the Ford V-8 engine
If you enjoy pioneering developments in automobile history, this video on the development of Ford’s V8 engine is a must-watch. It’s a bit on the long side (a little over an hour), but it’s well worth your time to fully appreciate this revolutionary success in Ford—and...
Creative repurposing: Shims have all sorts of uses in an automotive shop
When you saw the image at the top of this article, you probably knew what you were looking at. If you hang panels all day, you said, “A body shim!” If your life is spent undercar, you said, “An alignment shim!” You might also think they’re for antiques. But...
A/C bypass pulleys: a history lesson on a part you can’t get from a dealer
I’m going to share some theory behind bypassing air conditioning in this article. I recognize it may be elementary for some of you (who probably lived through the whole history I’m gonna delve into), but it may be quite the revelation for those who have not. In most...