Why you should use standard operating procedures for customer communications.
Read more from Lemmy
Tool review: Klein 3255 bull pin
You can’t beat it. Well, actually, you can.
How do you handle billing shop supplies?
You ARE accounting for them, right?
New techs: hang in there. An old transmission pan mystery exemplifies the difficulties of being a mechanic
What do you do when a part isn’t in an IPD/fiche?
ICYMI: Secondary hood prop positions
Props to second place, too.
LT-series vs. P-series tires
The truck and SUV have never been more prolific than they are today. Learn when to sell each type of these tires.
The very best way to remove grease from auto upholstery
This surefire solution really stinks.
A different type of timed event: the Bobby Bosch Relay Race
Your daily work is also a cruel automotive penalty.
How to use a lockout kit (VIDEO)
Powerful tools—if you know how to use ‘em.
Drag racing semi-trucks (VIDEO)
Smokin’ tires and smokin’ stacks!
When NOT selling helps business
You don’t want to sell every job. Trust me.
“Can I borrow a…”
We’ve all heard the question that starts like this. So will you lend tools?
Smarter, not harder: relative compression testing
Analyzing a new trick I learned from an old dog.