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“Can you drive a stick?”

Well, if you clicked on the title you have an answer to that question, I’m sure, and probably have an opinion on it. As the automatic transmission ascends to complete ubiquity, I would be curious to know what ratio of techs and writers in your shops can row their own...

Five best car and truck tips from mechanics to non-mechanics (VIDEO)

Description Want to make your vehicle last? Not sure how to talk to a shop about car repairs? Nick and Lemmy offer their five top recommendations for maintaining both your vehicle and your relationship with the auto repair pros you trust to handle maintenance, service...

Pulse width modulation and automotive lighting

I recently was talking to someone about how complex modern systems have gotten, and realized my unwilling conversational victim wasn’t sure why things had gotten so complex and if that was a good thing or not. “Even the lights are difficult!” the exasperated fella...

Another specialty punch

Disclaimer: I purchased these tools at full retail price at my own expense, with no compensation to write about the items.If you read Shop Press regularly, you may be thinking, man, those guys really love punches. You wouldn’t be wrong. We’ve written about big huge...

Rules of the torque wrench, explained

I would bet that you and most other Shop Press readers have a pretty good handle on how to use a torque wrench. You aren’t going to get far in this industry without a proficient understanding of how to employ and care for these precision instruments. And if you’re...

The cars of Stephen King stories: books and film adaptations

Given how often Stephen King references cars in his books, it’s no surprise that he’s owned some classic cars himself, including a Cadillac El Dorado and a Lincoln Continental. But not all of the cars that he features in his books are of the killer variety: sometimes...

The one part of the car you’ll never install for a customer

by | Nov 7, 2023

The title is a bit clickbait-y, but I won’t drag this out. Let me tell you about a part you’ll never get a repair customer to buy willingly: the hood strut.

Gas charged hood lift supports

Photo: Mike Apice.

How many times have you been working on something, and the hood comes down and clonks ya right on the dome? If you and I are the same, you say a bad word and then use the time-honored method of cranking a set of vise-grip pliers onto the shaft of the weak strut to prevent reinjury of your bruised noggin.

Now, I sold quite a few lift supports across my retail counter in the parts stores. (I even remember selling Dorman Mightylift! struts back when we used to make those.) However, once on the wholesale counter, sales dried up. That disparity continued when I began writing estimates as a service writer and mechanic.

Mightylift Hood Lift Support

Photo: Lemmy.

Some of you are brighter than me and see where I’m going with this: you can’t sell these to your customer because he never gets clonked on the dome. He’s never under the hood; that’s why he comes and visits you!

I have long held a theory (jokingly—well, half-jokingly, anyway) that all hood struts are installed by an owner or a body man after a wreck. No matter how many I recommended in a general repair scenario, I never sold or installed a set. You’ll sell hatch and liftgate struts, sure, but nothing for the bonnet.

I suppose now we can add locking pliers to the PPE checklist, eh?

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