Shop Press

Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle.

From the creative minds at:

FEATURE STORY

Hot Off the Press

The Most Neglected Part of the Cooling System

Cooling system jobs are, by and large, gravy repairs. Sure, we get the occasional hard-to-bleed system or the heater core that’s buried. But for the most part, the work is straightforward plumbing. And selling the stuff is easy! Even the most price-conscious customer...

When Selling a Job, Get It In Writing (Not an Emoji)

This one’s for anyone who interacts with customers directly: service writers, small shop owners, and even techs who do some moonlighting or side work. Be careful when using text abbreviations, slang, or emojis with your customer, and that goes double when a customer...

The Stories Spark Plugs Have to Tell (VIDEO)

Description In the days of carbureted engines, mechanics would always take a moment to examine the spark plugs they were replacing as part of a routine tune-up. The plugs often provided valuable information as to how well the engine was performing and whether there...

Service Managers: Buy Brake Fluid by the Pint

If you’re in charge of ordering the supplies for your shop, volume discounts are great when they come along. Sniff them out where you can. But brake fluid is different! Buy it in bulk, but buy it in the smallest containers you can get away with. The reason? Brake...

Six Ways to Best Protect Yourself from Keyless Car Theft (For Now)

In 2023, a record number of vehicles were stolen in the United States; 1,020,729 vehicles to be exact. While that number has declined over the past couple of years (850,708 in 2024 and 659,880 in 2025), car thieves haven’t given up. In fact, they’re finding more...

Don’t Forget to Season the Automobiles, Mechanics!

I guess after you watch the following video, you won’t need much commentary. I thought this was common knowledge, but as I’ll explain in a moment, I may be wrong.I thought it necessary because a good friend at an independent repair facility recently bemoaned the fact...

Coolant Service – ASE Practice Question (VIDEO)

Description Technician A and Technician B are discussing proper cooling system maintenance. Technician A says that time and mileage should be considered but are not the only factors to consider when recommending a cooling system service to a customer. Technician B...

What are Frits? (And Why Does Almost Every Car Have Them?)

It’s a pretty safe bet that most younger techs haven’t heard of frits before. Not one single customer, ever, has come into your shop looking for some help with a frit problem. So while this article won’t help you turn bays faster or improve your diagnostic skills,...

Serviceability Hall Of Shame: CDJR batteries

by | Apr 7, 2022

Serviceability Hall of Shame is an occasional rant on vehicles that were simply not made mechanic-friendly. Have your own repair nightmare? Let us know at ShopPress@DormanProducts.com.

Sometimes I marvel at the complexity of a task on a vehicle, and I’m sure you do, too. There are many considerations when a vehicle is being designed and engineered, and sadly, serviceability doesn’t seem to be leading the pack—if anything, it’s the opposite. Sometimes you get to be the bearer of that bad news that something is about to cost a customer a lot of money because it’s gonna cost you a lot of time. Batteries in FWD Chryslers are just one such job, because they live in the dang fender.

Tools required for a battery swap

Should I really need this many tools to remove a battery? Photo by Lemmy.

The first time I encountered one of these was when I’d ventured out from behind the parts counter to install a battery I had just sold a customer, and boy was I ticked off. That was nearly 20 years ago. I think the car in question was a Sebring, but the procedure I am about to describe was the same for a ton of cars. Intrepids, I think. Journeys. Cirruses. (Cirii? Is it like Prii? Whatever. You know what I mean.) Breezes. 200s, and plenty of other stuff I’m not remembering.

Wheel removed from vehicle

Good lord. I don’t know why, exactly, but taking a wheel off for a battery change burns my cookies. Photo by Lemmy.

I’m not just rambling about some weird old car design. In fact, I know most of you are probably nodding along because you already know what I am about to tell you: Chrysler pulled this stupid stunt for more than two decades. The cab forward design, conjured up in the name of safety, meant that a lot of things under the hood got squished and creatively relocated. The battery was stashed in the fender.

Before I begin with my screed, I’ll be the first to admit it’s actually a good spot for a battery. Moving weight lower in a vehicle helps handling, and that area of a vehicle is not usually crowded. But they really could have made it easier to get at this thing. Step 1 for a battery replacement on one of these heaps was disconnecting the negative cable—but it wasn’t at the battery (more on that in just a moment). No, instead you had to jack the car up or rack it on the lift and remove the left front wheel.

After that, you’d be pulling the fender liner, which usually meant you’d break or lose a few fasteners to join the few that were already broken or missing. And God forbid they use the same fastener. Nope, there are eleventy-four different pieces, all seemingly requiring a different tool. Fine. Whatever. Get that out of the way.

Battery in Dodge Journey fender.

That’s… that’s not where that goes. Photo by Lemmy.

At this point, you’re looking at a battery in a small-ish but accessible hole. Depending on the application, you may or may not have good access to the negative side of the battery. Normally, my play here would be to disconnect the negative cable, but if it’s not accessible, I just pull the positive first, being careful to not be a bo-bo and ground something. The factory procedure for a few of these actually had you isolate the battery by disconnecting the remote ground post under the hood, but I like to live on the wild side. Next I get the hold down bracket out of there. I seem to remember some cars having a weird angle bracket thing, which also needs to come out. By then, of course, there’s enough wiggle room to get that negative cable undone.

Battery installed in a fender.

Ugh. Photo by Lemmy.

Obviously if you made it this far, you can figure out the rest of this procedure; reinstalling a new sparklebox is just as you’d expect. But does a battery replacement really need to be that difficult?

No. No it does not.

The articles and other content contained on this site may contain links to third party websites. By clicking them, you consent to Dorman’s Website Use Agreement.

Related Articles

Shop Press Comment Policy

Participation in this forum is subject to Dorman’s Website Terms & Conditions. Please read our Comment Policy before commenting.

Subscribe
Notify of
guest
0 Comments
Newest
Oldest Most Voted
Inline feedback
View all comments