A shop foreman who did it for a year gained some firsthand experience that might help you answer the question.
Is your shop ready for the 4-day work week?
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HOT OFF THE PRESS
Surprise: having snacks and phone chargers in your repair shop’s waiting room makes customers happier
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.
Exhaust tips: three ways to fine-tune your method
Exhaust work is straightforward and (I think) easy to understand. Here are some pointers for service techs to avoid comebacks when hanging pipe.
Four not-so-obvious ways grease can come in handy
Lubricant? More like lubri-can. A very cheap staple of most shops, I’ve learned to use it in a few unconventional ways.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
DIYers: Yes, You Can Handle a Window Regulator Replacement
Here are some tips to help get you started.
Hacker plays “Doom” on farm tractor to raise awareness of right to repair
The right-to-repair issue is so pressing for farm equipment that someone hacked a tractor to draw attention to it.
Automakers borrow the worst thing from modern video games: microtransactions
Over-the-air (OTA) microtransactions could be seen as a benefit to customers, but lack of communication thus far is not creating that perception.
Nine notable “cars” that aren’t cars
The Polaris Slingshot and eight other vehicles that make you ask, “What’s the deal with that?”
Mechanics React: More horrors hidden behind “customer states” (VIDEO)
Wait, the horn blows every time you come off the brake? Nick and Lemmy observe this weird scenario and others from the internet.
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Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Inside Global (Generic) OBD-II
You don’t need an expensive scan tool to diagnose the cause of an illuminated check engine light.
PSA: Your customers are probably parking incorrectly
The e-brake serves TWO important functions.
Mechanics React: There are a few missing symptoms on these ROs (VIDEO)
Nick and Lem take a peek at what’s rolled into bays around the country and give their (unrequested) opinions on things.
Three tips from a lifelong parts professional to make sure you never get the wrong part
Follow these easy tips, and avoid these common mistakes, to help ensure you get exactly what you need the first time.
Gas vs. diesel (VIDEO)
Which fuel is right for your truck, gas or diesel?
VIDEOS
Test fuses without removal! (VIDEO)
How to test for blown fuses in a car or truck | Fast and easy method
Don’t let the grind of fixing cars wear down your love for ‘em
A local automotive event is the cure for whatever car doldrums you’re in.
Torque wrench vs. torque stick for installing wheels (VIDEO)
What tools do you trust when installing wheels on a vehicle? The trusty torque wrench, or the straightforward torque sticks? Or maybe both?