Skillful interrogation is a wonderful way to make your professional life easier. Here are a few suggestions on where to start.
Ten (sort of serious) questions every service writer should ask
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HOT OFF THE PRESS
Give your customers extra grease
Especially for your mechanically-inclined clientele, sometimes a fingerful of clean grease is a lifesaver.
This tungsten scraper is my new favorite tool.
A fellow YouTuber recommended it. Why not give it a try?
Polishing headlights vs. replacing them! (VIDEO)
Two solutions for yellowed, hazy headlights.
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Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Should You Lubricate Spark Plugs Before Installing Them? (VIDEO)
Do you lubricate the threads on spark plugs before installing them? Should you? Pete Meier explains the finer points of spark plug lube application for best results and OE service procedure compliance.
The best auto racing movies to convert non-racing fans
There are two kinds of people in the world: race fans and people who haven’t watched these movies.
A few tips for tow truck operators
Hookin’ ain’t easy. Here’s what I wish I knew on Day 1.
The $2.5 million man: hire the right manager for your shop if you want to run with the big dogs
Starting a shop and managing it to the big leagues require very different skills. Odds are you don’t have both, and that’s okay.
Why you should add a spring hook to your toolbox
It’s the perfect tool for some jobs.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
P0420/P0430—The #1 DTC in the Country
And the most misdiagnosed.
TECHNICIAN CHALLENGE: The Mystery Box
The Proving Grounds crew is back again for a new grudge match in the garage called The Mystery Box.
Beverly Hills auto body shop launched a jewelry business using scrap metal from luxury cars
CRASH Jewelry uses real fenders, doors and hoods from high-end vehicles to make cuffs, earrings, necklaces and more.
Your customers are using their HVAC systems wrong
It’s up to you to tell them why.
Should a customer bring parts?
How does your shop weigh the risk and reward of customer-supplied parts?
VIDEOS
Ten (sort of serious) questions every service writer should ask
Skillful interrogation is a wonderful way to make your professional life easier. Here are a few suggestions on where to start.
TECHNICIAN CHALLENGE: Can you identify these dash lights? PART 4 (VIDEO)
Think you know your dash lights? Shop Press contributors Keith, Miriam, Chris, and Greaser try their best to identify all kinds of lights, symbols, and indicators.
Several tips to make brake line removal less of a headache
Don’t break fittings—break ‘em free.