Four proven ways to run a tighter ship at your shop.
Efficiency is the Name of the Game
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HOT OFF THE PRESS
How Often Should You Really Flush Coolant? (VIDEO)
How do you know when it’s time to flush coolant? Technicians may have different views on the subject, but Dorman Training Center instructor Pete Meier explains how using a test strip at every service is a surefire way to get an accurate picture of the coolant’s health.
Colin Chapman: The Philosopher of Motion (Part 1)
This British engineer changed racing forever by making cars lighter, not more powerful.
Maximum Voltage Reading – ASE Practice Question (VIDEO)
Technicians debate using the min/max function of a digital voltmeter to test the battery and charging system on a customer’s vehicle to determine if the alternator has failed. Who is correct?
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SHOP STUFF
Auto care news and advice you can use.
The History of the “This Car Climbed Mt. Washington” Bumper Sticker
These ubiquitous stickers have a longer history than most people may think.
Troubleshooting a “No A/C Compressor Engagement” Fault
Why a compressor clutch doesn’t engage, and tips to find the cause quickly.
Is the Oil Change Interval in a Vehicle’s Owner’s Manual Always the Right Choice? (VIDEO)
Pete Meier explains how vehicle usage and oil/filter quality should affect your maintenance schedules.
Diesel Engines and Racing
You may be surprised at how diesels have made a name for themselves in motorsports.
Recovering A/C Refrigerant-ASE Practice Question (VIDEO)
Technician A is preparing to recover the refrigerant from a customer’s vehicle. What are the steps he should take when performing this service?
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SHOP STUFF
Auto care news and advice you can use.
Tire Damage Assessment – ASE Practice Question (VIDEO)
Assessing tire damage in order to make a repair decision, which technician is correct with the right repair?
Is It Ever Safe to Reuse Torque-to-Yield (TTY) Fasteners? (VIDEO)
Pete Meier explains why these single-use bolts should always be replaced for safety and proper function.
Do You Survey Your Customers, and How?
Customer satisfaction surveys should be clear, concise, and targeted.
Interpreting Compression Tests–ASE Practice Questions (VIDEO)
Technician A completed a compression test, noting high readings suggest an exhaust restriction, while Technician B says the test checks volumetric efficiency.
Do I Need a Tune-up?
When a customer rolls into your shop and asks for a “tune-up,” what’s your first reaction?
VIDEOS
Diesel Engines and Racing
You may be surprised at how diesels have made a name for themselves in motorsports.
Recovering A/C Refrigerant-ASE Practice Question (VIDEO)
Technician A is preparing to recover the refrigerant from a customer’s vehicle. What are the steps he should take when performing this service?
The Folded Paper Era and Beyond: Giorgetto Giugiaro’s Iconic Design Journey
Giorgetto Giugiaro influenced everything from groundbreaking supercars to beloved city vehicles.