Do your customers know the benefits of magnetic oil drain plugs? Swap out their standard drain plugs to help protect against unnecessary engine damage.
Why a magnetic drain plug is a worthwhile upgrade (VIDEO)
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HOT OFF THE PRESS
Separate gasket – ASE practice questions (VIDEO)
Which of the following is LEAST LIKELY to require a separate gasket for installation?
Smarter, not harder: relative compression testing
Analyzing a new trick I learned from an old dog.
Can’t break that crank bolt loose? You need a crank socket (VIDEO)
Crank fasteners are often a real pain to remove. Mechanics with expensive impact wrenches and large breaker bars struggle to remove them—but there’s a better way.
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Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Do You Survey Your Customers, and How?
Customer satisfaction surveys should be clear, concise, and targeted.
Report: cars are the worst products for protecting user privacy
A scathing new analysis from the Mozilla Foundation says every single car brand failed its standards for security and respecting user privacy.
Preventative maintenance is great, but are you performing preventative repairs?
Repairing future failure points before they fail is a lucrative way to save your customers money, just like maintenance does.
A/C bypass pulleys: a history lesson on a part you can’t get from a dealer
Accessory belt drive evolution can provide some clues for the most efficient way to get a customer back on the road.
The pros (and more than a few cons) of chrome
Although I love the look of chrome on cars, there are very good reasons why it’s not used much anymore.
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Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Compression Testing | ASE Practice Questions (VIDEO)
All four cylinders are below specification by about the same amount. After performing a wet compression test, values remained unchanged. What could cause this condition?
What sealed chassis parts can teach us about shifting customer habits and technology’s march forward
The “best” parts for the job are highly dependent on the environment in which they operate.
TECHNICIAN CHALLENGE: Can you identify these dash lights? (VIDEO)
Think you know your dash lights? Shop Press contributors Keith, Miriam, Chris, and Greaser try their best to identify all kinds of lights, symbols, and indicators.
I’ll gladly pay an independent shop more for a rush repair, and I’m not alone
Their emergency shouldn’t be yours unless they pay a premium to fix it.
Dash warning lights: feature or bug?
At what point does an icon completely fail to provide critical information to a motorist?
VIDEOS
Before selling a vehicle, make sure to remove personal data (VIDEO)
Smartphones, laptops, and computers are normally cleared of all data before selling or discarding to protect personal information.
Dust Cap Tool Explained (VIDEO)
How many times have you seen a hub dust cap with ugly dents from a sloppy installation? A dust cap tool is a handy tool for installing caps on customer vehicles without damaging the cap’s appearance.
Why a magnetic drain plug is a worthwhile upgrade (VIDEO)
Do your customers know the benefits of magnetic oil drain plugs? Swap out their standard drain plugs to help protect against unnecessary engine damage.