As dashboard cameras become more common, repair professionals should know how to deal with them.
Do you mind working on customer vehicles equipped with dash cams?
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HOT OFF THE PRESS
Surprise: having snacks and phone chargers in your repair shop’s waiting room makes customers happier
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.
Exhaust tips: three ways to fine-tune your method
Exhaust work is straightforward and (I think) easy to understand. Here are some pointers for service techs to avoid comebacks when hanging pipe.
Four not-so-obvious ways grease can come in handy
Lubricant? More like lubri-can. A very cheap staple of most shops, I’ve learned to use it in a few unconventional ways.
SHOP STUFF
Auto care news and advice you can use.
New techs: hang in there. An old transmission pan mystery exemplifies the difficulties of being a mechanic
What do you do when a part isn’t in an IPD/fiche?
What to check when you’re checking out a car (VIDEO)
How do you suss out problems on a car that’s come to you for service?
Which road maintenance fleet has the best snowplow names?
Colorado, Michigan, Minnesota, Ohio, Vermont, even Arizona, and many other state and city government fleets have held naming contests for their winter service vehicles. But who has the best?
December Automotive Horoscopes
We read the astrological signs and predicted your automotive future.
An open letter to automotive customers about Christmas gifts (and tipping)
You don’t need to do anything—but if you do, there are only a few things worth doing.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
LT-series vs. P-series tires
The truck and SUV have never been more prolific than they are today. Learn when to sell each type of these tires.
The bumpy story of vinyl record players in cars
Despite being obviously ill-suited for use in vehicles, I still want to find a workable solution for installing a record player in my car.
U.S. parents becoming slightly more likely to recommend their kids pursue trades, although prefer electrician and plumber over mechanic
New report from IMR Inc. measures household perception of trade professions to help the automotive industry attract more skilled workers.
Chasing down Volkswagen’s best-selling sausage
For decades, VW served its workers a unique German dish that I had to try for myself: currywurst.
Geography by way of fittings and couplers
What does your shop use? Where are you? Can you help us make a map?
VIDEOS
Test fuses without removal! (VIDEO)
How to test for blown fuses in a car or truck | Fast and easy method
Don’t let the grind of fixing cars wear down your love for ‘em
A local automotive event is the cure for whatever car doldrums you’re in.
Torque wrench vs. torque stick for installing wheels (VIDEO)
What tools do you trust when installing wheels on a vehicle? The trusty torque wrench, or the straightforward torque sticks? Or maybe both?