A customer states the brake pedal falls slightly when the brakes are applied while starting the engine. Which technician response is correct?
Brake booster valve – ASE practice questions (VIDEO)
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HOT OFF THE PRESS
Rust exhaust hole – ASE practice questions (VIDEO)
Which of the following is the most critical result of a rust hole in an exhaust system?
Before selling a vehicle, make sure to remove personal data (VIDEO)
Smartphones, laptops, and computers are normally cleared of all data before selling or discarding to protect personal information.
Dust Cap Tool Explained (VIDEO)
How many times have you seen a hub dust cap with ugly dents from a sloppy installation? A dust cap tool is a handy tool for installing caps on customer vehicles without damaging the cap’s appearance.
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SHOP STUFF
Auto care news and advice you can use.
Check Engine Light On?
Grab a generic OBD-II scan tool and take these first steps to turn it off and keep it off.
PSA: Check that cabin air filter
The cabin air filter is arguably the most overlooked filter on the car.
Why sidewall styling is both worthless and wonderful for drivers and tire shops
The appearance of off-road prowess while maintaining on-road comfort is what motorists want. Tire salesmen, take advantage.
Surprise: having snacks and phone chargers in your repair shop’s waiting room makes customers happier
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.
Exhaust tips: three ways to fine-tune your method
Exhaust work is straightforward and (I think) easy to understand. Here are some pointers for service techs to avoid comebacks when hanging pipe.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
The Other Way to Use a File that Many Mechanics Don’t Know (VIDEO)
Need a smooth finish on a part you’re cleaning up with a file? Lemmy shows how draw filing can achieve a clean result with a totally different method of holding a traditional file.
Two A/C checks you don’t wanna skip
Failing to perform these two vital service steps could cost time and money—or worse.
Five tips for servicing cartridge-style oil filters
Any of these mistakes can lead to an unwanted oil leak or worse—a blown engine.
How to install a brake cable slack eliminator (VIDEO)
If your parking brake is weak or not working at all, a stretched cable is usually the issue.
The seven words you never want to hear from a customer (and how to avoid them)
It’s your job to tell customers about warning signs and bad repairs.
VIDEOS
Square drive: make or buy before you need ‘em
Female metric square drive plugs were new to me. They might be to you, too.
Customer states truck was vandalized… Do you know what happened here? (VIDEO)
Each line item confirms it—cheating doesn’t pay.
Watch this video on the invention of the Ford V-8 engine
Ford made a V-8 engine affordable to the mass market consumer for the first time.