Four proven ways to run a tighter ship at your shop.

Customer satisfaction surveys should be clear, concise, and targeted.
Technician A completed a compression test, noting high readings suggest an exhaust restriction, while Technician B says the test checks volumetric efficiency.
When a customer rolls into your shop and asks for a “tune-up,” what’s your first reaction?
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Technician A is preparing to recover the refrigerant from a customer’s vehicle. What are the steps he should take when performing this service?
Did you know that a modern fuel injection system can fire off multiple sprays in the same time it takes for a spark to jump across a plug?
And the most misdiagnosed.
Technician A and Technician B are discussing ways to use fuel trim as a troubleshooting aid. Technician A says that fuel trims that are correcting for a lean condition at high RPM and load conditions indicates a problem in fuel delivery. Technician B says that this condition is caused by a vacuum leak.
Use it or lose it. Looking for an easy way to win over your customers that they’ll enjoy every time they drive? Look at their vehicles from a hypermiler’s perspective.
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Auto care news and advice you can use.
When a customer rolls into your shop and asks for a “tune-up,” what’s your first reaction?
Four proven ways to run a tighter ship at your shop.
Technician A is diagnosing a misfire. He states that a misfire is caused by a fault in the ignition system and that new plugs and coils will repair the problem. Technician B says that a misfire is detected when the ECM detects a variation in crankshaft speed.
The commander-in-chief’s road transportation, from LBJ’s Lincoln Continental to “The Beast.”
If you’re still using torque sticks and impact power to install lug nuts and lug bolts, it’s time to reconsider.
Technician A is diagnosing a misfire. He states that a misfire is caused by a fault in the ignition system and that new plugs and coils will repair the problem. Technician B says that a misfire is detected when the ECM detects a variation in crankshaft speed.
The commander-in-chief’s road transportation, from LBJ’s Lincoln Continental to “The Beast.”
If you’re still using torque sticks and impact power to install lug nuts and lug bolts, it’s time to reconsider.