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Does Fuel Octane Rating Really Matter?

Life is full of small decisions. Pulling up to the gas pump, you are immediately faced with a choice: which octane fuel to use? The owner's manual for any vehicle should provide a minimum octane requirement, but is it worth filling up with a more expensive fuel with...

How to Make Your Own Molded Hose in a Pinch

When a vehicle’s vacuum or heater hose is in need of replacement, we tell the service writer, they sell the job and a little while later, a custom-formed piece with eleventy-four bends shows up, just like magic. But it wasn’t always this way. In Ye Olden Days, we’d...

Diesel and DEF – ASE Practice Question (VIDEO)

Description Technician A says that an empty DEF (Diesel Exhaust Fluid) tank can result in a “no start” complaint. Technician B says that the quality of the DEF fluid in the tank should be checked when SCR system faults are noted. Who is correct?A) Technician AB)...

EDC: Mechanic Edition

EDC, or “everyday carry” has become a popular topic of conversation. At first I thought people’s interest in this was a zeitgeist, but I think it’s got more staying power than I originally surmised. I used to (and still) roll my eyes when someone posts a beautiful...

The Most Neglected Part of the Cooling System

Cooling system jobs are, by and large, gravy repairs. Sure, we get the occasional hard-to-bleed system or the heater core that’s buried. But for the most part, the work is straightforward plumbing. And selling the stuff is easy! Even the most price-conscious customer...

When Selling a Job, Get It In Writing (Not an Emoji)

This one’s for anyone who interacts with customers directly: service writers, small shop owners, and even techs who do some moonlighting or side work. Be careful when using text abbreviations, slang, or emojis with your customer, and that goes double when a customer...

The Stories Spark Plugs Have to Tell (VIDEO)

Description In the days of carbureted engines, mechanics would always take a moment to examine the spark plugs they were replacing as part of a routine tune-up. The plugs often provided valuable information as to how well the engine was performing and whether there...

Service Managers: Buy Brake Fluid by the Pint

If you’re in charge of ordering the supplies for your shop, volume discounts are great when they come along. Sniff them out where you can. But brake fluid is different! Buy it in bulk, but buy it in the smallest containers you can get away with. The reason? Brake...

GARAGE GALLERY

Photo Gallery: Tate Automotive in Cross Plains, Tennessee

Our photographer Mike Apice was recently visiting the Dorman facility in Portland, Tennessee, when he stopped in to a small repair shop in nearby Cross Plains. Here’s a look around from his perspective.
Tate Automotive first opened as a Chevrolet dealership in the 1929 in Cross Plains, Tennessee. Customers would view a sample vehicle and then order exactly what car they would like, directly from the manufacturer.

Through the generations, it’s changed into the family repair shop that is still a local meeting place in this one-stop-sign town an hour north of Nashville.

I walked in cold with no calls or emails, and I met the owner Rich Rodriguez, now the sole proprietor after his father-in-law stepped away from the business. Rich not only gave me a history lesson in the shop but also introduced me to relatives, neighbors and friends who were all gracious with these incredible stories and showing pictures from the past.

I was allowed access to anywhere I wanted, and initially it looked like a regular auto shop. But within minutes a stream of people just started to show up and share things about this little town and Tate Auto.

It’s not uncommon for relatives or neighbors to just walk in and share a story or catch up on the local happenings. The drug store just across the street has that same welcoming appearance. You’d swear it was from the 1950s with its wooden booths and working soda fountains.

The shop and town are as charming as the owner, and things seem to move a bit slower down here, just like they say about the South. It’s refreshing to see a repair shop that’s not just located in a community, but is an active, vibrant part of it where customers stop in to share and get news, and take a moment to catch up with Rich. The tiny town is just adorable, and the prospect of a milkshake at the drugstore next to the barber is irresistible. In fact, that’s often where you’ll find Rich. I called him there to shore up a few details for this story!
General store dining area, Cross Plains, TN
General store interior, Cross Plains, TN
If you wanted to make a movie about the heart of America, you’d do it in a town just like Cross Plains. It’s no wonder the shop has been here for nearly a hundred years—that’s about as long as I would have liked to have stayed.

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