Shop Press

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Tire service tips (that aren’t just for new technicians)

Recently I had occasion to watch the following video from Dorman Training Manager (and ASE Master Tech) Pete Meier:I was fortunate enough to be there live and talk to Pete after he was done shooting, and this video really stuck with me. If you think about it, the...

TECHNICIAN CHALLENGE: The Mystery Box, Part 2

Description The Proving Grounds crew takes on another round The Mystery Box Challenge with new parts and a few new faces. Could you guess these auto parts simply by the way they feel? It’s more difficult than it looks.

Don’t let your scanner go unprotected

This article is a quick reminder to buy (and use!) a surge protector on your (or your shop’s) scan tool(s). The modern vehicle scanner has WiFi, a screen, and touch input. It is, for all intents and purposes, a computer, and it doesn’t like “dirty” power. Protect it...

Give your customers extra grease

I’ve mentioned the easy business you can score by offering to perform trailer service for customers that pull. When doing a job not long ago, someone asked me why I was adding lubricant to the dust caps. It’s a fair question. When getting into bearings, I know I’m...

This tungsten scraper is my new favorite tool.

Disclaimer: I purchased this tool at full retail price at my own expense, with no compensation to write about the item. I was watching a video the other day of Eric O. at South Main Auto replacing a manifold on a Pentastar. We have a little experience with that here...

What are your least favorite repair jobs? (VIDEO)

What are your least favorite repair jobs? (VIDEO)

What are your least favorite repair jobs? (VIDEO) Description Life can’t all be brake jobs and pre-delivery inspections. Beating time is the name of the game, but it doesn’t always work out. Watch as a few Dorman mechanics talk about the jobs that make...
A few tips for tow truck operators

A few tips for tow truck operators

At one point in my automotive career, I ran a rollback wrecker.  Those days are getting smaller in my rearview mirror and the game has changed over the years, but I learned a lot of things that I wish someone had just told me. My recovery work is limited to salvage...
Why you should add a spring hook to your toolbox

Why you should add a spring hook to your toolbox

As a young mechaniclet, I fought springs often. Specifically, helical tension springs gave me metaphorical headaches and literal skinned knuckles. I encountered them most often when performing brake jobs on vehicles with drum brakes. I went through a ton of tools,...
Should a customer bring parts?

Should a customer bring parts?

Three words no shop manager ever wants to hear are customer supplied parts. There are some really good reasons for that, and it’s understandable why many shops take a “just say no” position on the practice. But there are also plenty of perfectly reasonable arguments...
The rarely seen control arm-mounted trailer ball rears its head

The rarely seen control arm-mounted trailer ball rears its head

Well, this was a humdinger. Let me explain how I ended up here. I was popping ball joints free from the lower A-arms so I could swing the CV axles out and replace the hub assemblies on this car. The left side freed up with a few taps. This side? Well, this picture is...