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When NOT selling helps business

When I was a wee sprat in my first automotive job selling service, I was beleaguered by a tech in the shop who wrote thorough, lengthy estimates. He would occasionally blow up at me for not selling enough, going so far once as to accuse me of not even trying to sell...

Brake drum – ASE practice questions (VIDEO)

Description When checking a brake drum during service, all the following should be checked EXCEPT: A) Diameter B) Out-of-roundness C) Minimum thickness D) Taper wearMore ASE Practice Questions

How to choose a memory saver tool for cars and trucks

As vehicle electronics become increasingly complex, the humble memory saver tool has gone from a convenience to an absolute necessity for maintaining power to vehicle systems while the battery is disconnected. Memory saver tools have changed over the years, too, and...

Virgil Exner: The creator of Chrysler’s “forward look”

I’m a sucker for the sleek, smooth, and aggressive look of late 1950’s automobiles. As such, I owe a debt of gratitude to one man: Virgil Exner. In the 50’s, Exner was the head of styling at Chrysler, and he spearheaded the “Forward Look” of their cars, a look that...

Noisy disc brakes – ASE practice questions (VIDEO)

How to test for blown fuses in a car or truck | Fast and easy methodDescription All of the following could cause noisy disc brake operation EXCEPT: A) Glazed pads B) Grease contamination on the pads C) Broken anti-rattle clipsD) Foreign matter embedded into the pad...

Transfer cases: Married vs. divorced FAQ (VIDEO)

Transfer cases: Married vs. divorced FAQ (VIDEO)

There is a paucity of divorced transfer cases fitted to vehicles traversing the roadways in 2024. In fact, some technicians—especially younger ones—aren’t even aware a setup beyond the married arrangement exists. If you’re unfamiliar with them, our own Technical...
Square drive: make or buy before you need ‘em

Square drive: make or buy before you need ‘em

As a new tech, all I did was borrow tools from mechanics who were good to me. They usually lent and trained me on etiquette just after. (If you need to borrow it more than once or twice, maybe you ought to buy your own.) It’s not that often that I find myself without...
Tire service tips (that aren’t just for new technicians)

Tire service tips (that aren’t just for new technicians)

Recently I had occasion to watch the following video from Dorman Training Manager (and ASE Master Tech) Pete Meier: I was fortunate enough to be there live and talk to Pete after he was done shooting, and this video really stuck with me. If you think about it, the...
Don’t let your scanner go unprotected

Don’t let your scanner go unprotected

This article is a quick reminder to buy (and use!) a surge protector on your (or your shop’s) scan tool(s). The modern vehicle scanner has WiFi, a screen, and touch input. It is, for all intents and purposes, a computer, and it doesn’t like “dirty” power. Protect it...
Give your customers extra grease

Give your customers extra grease

I’ve mentioned the easy business you can score by offering to perform trailer service for customers that pull. When doing a job not long ago, someone asked me why I was adding lubricant to the dust caps. It’s a fair question. When getting into bearings, I know I’m...
This tungsten scraper is my new favorite tool.

This tungsten scraper is my new favorite tool.

Disclaimer: I purchased this tool at full retail price at my own expense, with no compensation to write about the item. I was watching a video the other day of Eric O. at South Main Auto replacing a manifold on a Pentastar. We have a little experience with that here...