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The best way to help customers find your auto repair shop

Description If your customers can’t easily find your location, hours, or contact information, you’ll clearly struggle to earn their business. That’s why creating and updating your Google Business account is both one of the simplest and most important things you can do...

How to service spark plugs the professional way

The spark plug has a tough job to do, and it has to do it under extreme conditions. The terminal (top) end of the spark plug is connected to a high voltage supply source, the ignition coil. As current flows from the coil, a voltage potential builds between the center...

Report: cars are the worst products for protecting user privacy

Data security is one of the most frequently cited arguments automakers make in their fight against right to repair. For instance, in a memo published last October by their advocacy group, they called a new right to repair ballot initiative in Maine a “monetizable data...

The pros (and more than a few cons) of chrome

My Shop Press colleague Lemmy and I have had an ongoing debate about chrome. Since I’m a lover of antique cars, particularly Tri-Five Chevys, you can guess that I’m a pretty big fan of chrome. I think it makes any car look luxurious and stylish. Lemmy, on the other...

PSA: Make sure your Loctite isn’t fake!

Loctite’s threadlocking compounds are used by automotive professionals everywhere to secure critical fasteners. Unfortunately, Loctite's popularity has resulted in a wave of counterfeit products that can look remarkably like the real deal. Everything from the bottle,...

PSA: Your customers are probably parking incorrectly

PSA: Your customers are probably parking incorrectly

It’s hard to tell someone they do something as basic as parking their car incorrectly. But I’m a charismatic guy, and I like a challenge, so I do this with customers and have for a long time. Why? Because the commonly accepted way of parking a car is pretty dangerous....
What do techs recommend for a “car crate?”

What do techs recommend for a “car crate?”

Many drivers on the road have what I call “car crates” or “car boxes”: the milk crate or cardboard box you keep in your car for auto needs. As a rather non-mechanically inclined individual, I have one in my car, which is primarily made up of things I use fairly...
Ew, gross: are there cars you won’t service?

Ew, gross: are there cars you won’t service?

“Just blow into the tube and it will start right up.” The owner’s car was fitted with an ignition interlock, a machine that would analyze one’s breath for alcohol prior to allowing the vehicle to start. It was a common court order for DUI offenders in that state....