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Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle.

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Maximum Voltage Reading – ASE Practice Question (VIDEO)

Description Technician A is using the min/max function of a digital voltmeter to test the battery and charging system on a customer’s vehicle. He notes a max reading of 17.2 volts has been recorded. Technician B says that the alternator has failed and is overcharging....

The Story of Dagmar Bumpers

If you’ve read my work here on Shop Press, you know I’m a sucker for chrome and mid-century automotive design. This week, I'd like to take a look at one of my favorite examples of that era: "Dagmar bumpers," the colorfully common slang used to describe the...

Should You Charge More When Dealing with Tire Sealant? (VIDEO)

Description Aerosolized tire sealant is widely available, and in some vehicles, it is used in place of a full-size spare. While this “tire repair in a can” might be the best solution in a jam, it creates a messy, stinky situation for a tech changing the tire for a...

An Ode to “Car Talk”

Back in the early aughts, I lived in the Washington, D.C. area for about nine years. Since my parents live in Pennsylvania, this necessitated many three-and-a-half-hour drives (as little as three, if I was lucky) back home for holidays or just a regular visit. At the...

Testing Battery State of Charge – ASE Practice Question (VIDEO)

Description Technician A and Technician B are discussing battery testing. Technician A says that an open circuit voltage of less than 10.5 volts indicates a bad battery. Technician B says that a reading of 12.5 volts indicates an 80% state of charge. Who is correct?A)...

PSA: Be Safe With Carburetor Cleaner, Too

Recently, I wrote about how brake cleaner can be hazardous if not used correctly, and how you should take safety precautions when using it. One of our readers had an insightful comment on the piece.Now, I think it’s debatable that carburetor cleaner is more hazardous...

The Real Meanings Behind OBD-II Diagnostic Trouble Codes (VIDEO)

Description When the check engine light (CEL) pops up and your OBD-II scan tool displays a code, that’s only the start of the diagnostic process. By breaking down the structures used to create DTCs, you can learn how to “decode” beyond the simple descriptions...

What’s Torque-to-Angle All About?

Torque-to-angle, also known as angle-torque or torque-plus-angle, is a fastening method that combines an initial torque application with a subsequent angular rotation to achieve precise bolt or fastener tension. This technique ensures consistent clamping force,...

Do You Survey Your Customers, and How?

Do You Survey Your Customers, and How?

by | Aug 28, 2025

Recently, I had the opportunity to take my car to a body shop (it’s a long story). Once the work was done and I was checking out, the office manager mentioned to me that they would be sending me a customer satisfaction survey and encouraged me to fill it out. Then she...
Efficiency is the Name of the Game

Efficiency is the Name of the Game

by | Jul 17, 2025

Someone once told me that successful auto repair is a game of inches. But in our fast-paced, ever-evolving industry, inches are no longer accurate—we need to hit the bullseye every time. Margins are tighter, technology is advancing rapidly, and customer expectations...