Using your shop’s Cost of Doing Business (CODB) as a baseline for labor rates.
Tempted to skip battery isolation during a repair? Dorman Training Center instructor Pete Meier explains how this essential step can protect you from serious injury while working on a vehicle.
When the resistance of a circuit is decreased and voltage remains constant, what happens to current?
How do you know when it’s time to flush coolant? Technicians may have different views on the subject, but Dorman Training Center instructor Pete Meier explains how using a test strip at every service is a surefire way to get an accurate picture of the coolant’s health.
Technicians debate using the min/max function of a digital voltmeter to test the battery and charging system on a customer’s vehicle to determine if the alternator has failed. Who is correct?
Learn why it’s not a bad idea to charge a little more for the hassle.
Technicians discuss battery testing, one says open circuit voltage of less than 10.5 volts indicates a bad battery, while the other says that a reading of 12.5 volts indicates an 80% state of charge. Who is correct?
By breaking down the structures used to create DTCs, you can learn how to “decode” beyond the simple descriptions presented by a scanner.
It’s like torquing a bolt, but with an extra twist.
On a hybrid vehicle’s air conditioning system that utilizes a high voltage electrical compressor, can only the oil specified by the vehicle manufacturer be used in the compressor or is PAG oil acceptable for use in an electric vehicle’s compressor?
Pete Meier explains how vehicle usage and oil/filter quality should affect your maintenance schedules.
Technician A is preparing to recover the refrigerant from a customer’s vehicle. What are the steps he should take when performing this service?
Pete Meier explains why these single-use bolts should always be replaced for safety and proper function.