Using your shop’s Cost of Doing Business (CODB) as a baseline for labor rates.
Mastering the Numbers – Part 2
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Tire Damage Assessment – ASE Practice Question (VIDEO)
Assessing tire damage in order to make a repair decision, which technician is correct with the right repair?
Learn Why You Should Never Skip Battery Isolation (VIDEO)
Tempted to skip battery isolation during a repair? Dorman Training Center instructor Pete Meier explains how this essential step can protect you from serious injury while working on a vehicle.
Decreasing Circuit Resistance – ASE Practice Question (VIDEO)
When the resistance of a circuit is decreased and voltage remains constant, what happens to current?
How Often Should You Really Flush Coolant? (VIDEO)
How do you know when it’s time to flush coolant? Technicians may have different views on the subject, but Dorman Training Center instructor Pete Meier explains how using a test strip at every service is a surefire way to get an accurate picture of the coolant’s health.
Maximum Voltage Reading – ASE Practice Question (VIDEO)
Technicians debate using the min/max function of a digital voltmeter to test the battery and charging system on a customer’s vehicle to determine if the alternator has failed. Who is correct?
Should You Charge More When Dealing with Tire Sealant? (VIDEO)
Learn why it’s not a bad idea to charge a little more for the hassle.
Testing Battery State of Charge – ASE Practice Question (VIDEO)
Technicians discuss battery testing, one says open circuit voltage of less than 10.5 volts indicates a bad battery, while the other says that a reading of 12.5 volts indicates an 80% state of charge. Who is correct?
The Real Meanings Behind OBD-II Diagnostic Trouble Codes (VIDEO)
By breaking down the structures used to create DTCs, you can learn how to “decode” beyond the simple descriptions presented by a scanner.
What’s Torque-to-Angle All About?
It’s like torquing a bolt, but with an extra twist.
Hybrid A/C Compressor Oil-ASE Practice Question (VIDEO)
On a hybrid vehicle’s air conditioning system that utilizes a high voltage electrical compressor, can only the oil specified by the vehicle manufacturer be used in the compressor or is PAG oil acceptable for use in an electric vehicle’s compressor?
Is the Oil Change Interval in a Vehicle’s Owner’s Manual Always the Right Choice? (VIDEO)
Pete Meier explains how vehicle usage and oil/filter quality should affect your maintenance schedules.
Recovering A/C Refrigerant-ASE Practice Question (VIDEO)
Technician A is preparing to recover the refrigerant from a customer’s vehicle. What are the steps he should take when performing this service?