A customer states the brake pedal falls slightly when the brakes are applied while starting the engine. Which technician response is correct?
Why wouldn’t your shop purchase a few of these?
Two technicians are examining a tapping sound coming from a V6 engine. See who has the correct response about what’s causing the noise.
We’ve all heard the expression “buy once, cry once,” and for some auto parts, those are words of wisdom. For others, it might be an unnecessary expense.
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Auto care news and advice you can use.
Technician A and Technician B are discussing ways to use fuel trim as a troubleshooting aid. Technician A says that fuel trims that are correcting for a lean condition at high RPM and load conditions indicates a problem in fuel delivery. Technician B says that this condition is caused by a vacuum leak.
Think you know your dash lights? Shop Press contributors Keith, Miriam, Chris, and Greaser try their best to identify all kinds of lights, symbols, and indicators.
Their emergency shouldn’t be yours unless they pay a premium to fix it.
At what point does an icon completely fail to provide critical information to a motorist?
The cabin air filter is arguably the most overlooked filter on the car.
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Auto care news and advice you can use.
The commander-in-chief’s road transportation, from LBJ’s Lincoln Continental to “The Beast.”
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.
Exhaust work is straightforward and (I think) easy to understand. Here are some pointers for service techs to avoid comebacks when hanging pipe.
Lubricant? More like lubri-can. A very cheap staple of most shops, I’ve learned to use it in a few unconventional ways.
Failing to perform these two vital service steps could cost time and money—or worse.
On a car with disc brakes, what is the most likely symptom of a vehicle with rotors that measured out-of-spec for thickness variation when measured at several places on the rotor surface?
Peter Meier discusses the importance of testing coolant and how mechanics can use simple strip testers to keep cooling systems safe.
Dorman trainer Pete Meier turned me on to a handy new tool.