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EGR system – ASE practice questions (VIDEO)

Description Under what conditions would the EGR system be expected to be operational?A) Cold engine, full throttle B) Hot engine, idle C) Hot engine, full throttle D) Hot engine, part throttleMore ASE Practice Questions

A low-tech favor you can perform for every customer (and yourself)

In the modern age, it’s plenty easy to pull a vehicle’s service history; even the smallest shops have implemented shop management software. Paper tracking has become less and less important as time has marched on. Similarly, customers are less and less likely to keep...

ASE test prep requires more than sample questions (VIDEO)

Description Do you have a study guide to prepare for your ASE exams? Which parts of that study guide do you use the most? Dorman Training Center instructor Pete Meier explains why you need to look at more than the sample question section in the back of the...

The TPMS tool that pays for itself

If you’re a regular Shop Press reader, you’ve met Chris before. (He’s hilariously identified some dash lights and also is better at identifying auto parts by feel than anyone else I know.) I’ve worked here for a while, but his tenure bests mine. The other day we were...

Tapping V6 – ASE practice questions (VIDEO)

Description Two technicians are examining a tapping sound coming from a V6 engine. Technician A says the noise could be caused by a bent pushrod. Technician B says the noise could be caused by escaping exhaust gas. Who is correct?More ASE Practice Questions

Buy once, cry once: Auto parts that are worth the extra cost (VIDEO)

Description We’ve all heard the expression “buy once, cry once,” and for some auto parts, those are words of wisdom. For others, the extra costs are unnecessary, and economical parts can be used instead. It’s up to you to explain the differences to your customers....

The best explanation of a differential is from 1937

The first time I saw this video, I was hooked because I’m natively a bike guy and it starts off with motorcycle stunt riding. But the guys horsing around on those ol’ Harley VLs actually are the producer’s interesting and educational way to visually demonstrate why a...

Service Writers: Don’t Leave Your Greatest Diag Tool in the Shop

Techs can’t solve the problem that can’t be found

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HOT OFF THE PRESS

Check Engine Light On?

Check Engine Light On?

Grab a generic OBD-II scan tool and take these first steps to turn it off and keep it off.

ABOUT SHOP PRESS

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SHOP STUFF

Auto care news and advice you can use.

Bitten by a misfire

Bitten by a misfire

Formal education teaches you theory and the real world teaches you the rest.

VIDEOS

Don’t Overlook This Step When Servicing Brakes (VIDEO)

Don’t Overlook This Step When Servicing Brakes (VIDEO)

A brake service job isn’t complete unless the reservoir cap’s diaphragm has been pushed back into place. This simple step is easy to forget, but it helps to reduce brake fluid contamination and ensure proper system function.