Why you should use standard operating procedures for customer communications.
Better ops with SOPs
read more
HOT OFF THE PRESS
Check Engine Light On?
Grab a generic OBD-II scan tool and take these first steps to turn it off and keep it off.
Which Parts of a Tire Are Safe to Patch? The Answer Has Changed (VIDEO)
Patching a punctured tire is a common job, but are you up to date on the latest guidance for safe plug locations?
CDK Global Outage: The Aftermath.
How one dealership stayed open through the uncertainty of a cyberattack.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Learn Why You Should Never Skip Battery Isolation (VIDEO)
Tempted to skip battery isolation during a repair? Dorman Training Center instructor Pete Meier explains how this essential step can protect you from serious injury while working on a vehicle.
Are You Adding Engine Oil the Wrong Way? (VIDEO)
Think you know how to pour oil out of a jug? Are you sure about that? Lemmy and Nick talk about the best oil pour techniques to avoid making a mess.
Dealers make house calls. Why not you?
Can independent repair shops benefit by offering mobile service to an increasingly immobile America?
What an oscilloscope shows that your DVOM can’t (VIDEO)
Your multimeter is a versatile tool. But for certain diagnostics, you need an oscilloscope to get a closer look at a vehicle’s electrical systems.
Tire techs: Elevate your work with this one humble task
A set of tires is expensive. Make it special.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Colin Chapman: The Philosopher of Motion (Part 1)
This British engineer changed racing forever by making cars lighter, not more powerful.
Transfer cases: how to talk to your customers
You can’t sell what you don’t understand.
Easy trick to transfer gear oil with a simple length of hose (VIDEO)
A fluid transfer pump is the cleanest and easiest way to fill a differential, transmission or transfer case with its necessary fluid.
Bitten by a misfire
Formal education teaches you theory and the real world teaches you the rest.
Beyond the basics: best tools for auto repair DIYers and technicians (VIDEO)
The right tools will expand your capabilities and help you to tackle more advanced jobs, but it’s not always easy to know where to start.
VIDEOS
Don’t Overlook This Step When Servicing Brakes (VIDEO)
A brake service job isn’t complete unless the reservoir cap’s diaphragm has been pushed back into place. This simple step is easy to forget, but it helps to reduce brake fluid contamination and ensure proper system function.
Watch This Video On Dry Sump Oil Systems
Find out how they differ from wet sump oil systems.
Tariff Talk: A Look Backwards at The Chicken Tax
Lighten the mood at the next cocktail party you attend.