Why you should use standard operating procedures for customer communications.
Better ops with SOPs
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HOT OFF THE PRESS
A History of the U.S. Presidential State Car (Part 1)
The commander-in-chief’s road transportation, from Pierce-Arrow cars to the Kennedy Lincoln Continental.
Dead Battery? (Video)
Diagnosing the cause of a battery drain can be a challenge today.
Check Engine Light On?
Grab a generic OBD-II scan tool and take these first steps to turn it off and keep it off.
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Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Tire Damage Assessment – ASE Practice Question (VIDEO)
Assessing tire damage in order to make a repair decision, which technician is correct with the right repair?
Why you should empty the master cylinder before bleeding brakes (VIDEO)
Removing old fluid from a vehicle’s braking system can be a time-consuming chore, but it doesn’t need to be.
Check Out This Hacky Diag Tool
Why build what you can buy inexpensively?
Are You Adding Engine Oil the Wrong Way? (VIDEO)
Think you know how to pour oil out of a jug? Are you sure about that? Lemmy and Nick talk about the best oil pour techniques to avoid making a mess.
Dealers make house calls. Why not you?
Can independent repair shops benefit by offering mobile service to an increasingly immobile America?
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Colin Chapman: The Philosopher of Motion (Part 2)
This British engineer changed racing forever by making cars lighter, not more powerful.
Tire techs: Elevate your work with this one humble task
A set of tires is expensive. Make it special.
Tools beyond the basics for DIYers
Step up your repair game with sensible choices.
Transfer cases: how to talk to your customers
You can’t sell what you don’t understand.
Easy trick to transfer gear oil with a simple length of hose (VIDEO)
A fluid transfer pump is the cleanest and easiest way to fill a differential, transmission or transfer case with its necessary fluid.
VIDEOS
Do You Know the Right Way to Use Rasps and Files? (VIDEO)
Any technician will have a few files in the toolbox for material removal jobs. But are you using these tools with the correct technique?
Mastering the Numbers
A practical approach to auto repair shop management.
Don’t Overlook This Step When Servicing Brakes (VIDEO)
A brake service job isn’t complete unless the reservoir cap’s diaphragm has been pushed back into place. This simple step is easy to forget, but it helps to reduce brake fluid contamination and ensure proper system function.