Why you should use standard operating procedures for customer communications.
Better ops with SOPs
read more
HOT OFF THE PRESS
Betcha Haven’t Serviced the Tool You Use on Every Job
The most dangerous piece of equipment in a shop is often the most neglected.
The Other Way to Use a File that Many Mechanics Don’t Know (VIDEO)
Need a smooth finish on a part you’re cleaning up with a file? Lemmy shows how draw filing can achieve a clean result with a totally different method of holding a traditional file.
Commercials That Make Technicians and Dealers the Stars of the Show
Here are some outlandish—and not so outlandish—examples of mechanic and dealership TV commercials.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
How Often Should You Really Flush Coolant? (VIDEO)
How do you know when it’s time to flush coolant? Technicians may have different views on the subject, but Dorman Training Center instructor Pete Meier explains how using a test strip at every service is a surefire way to get an accurate picture of the coolant’s health.
Tools beyond the basics for DIYers
Step up your repair game with sensible choices.
Transfer cases: how to talk to your customers
You can’t sell what you don’t understand.
Easy trick to transfer gear oil with a simple length of hose (VIDEO)
A fluid transfer pump is the cleanest and easiest way to fill a differential, transmission or transfer case with its necessary fluid.
Bitten by a misfire
Formal education teaches you theory and the real world teaches you the rest.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
An Ode to “Car Talk”
A radio show that, hopefully, will live on for years to come.
“Can you drive a stick?”
It’s been asked of every new mechanic for more than a century. Does it matter in 2025?
Five best car and truck tips from mechanics to non-mechanics (VIDEO)
Want to make your vehicle last? Not sure how to talk to a shop about car repairs? Nick and Lemmy offer their five top recommendations.
Pulse width modulation and automotive lighting
Once the most basic of circuits, the humble lamp has also progressed.
Top tips for car and truck fleet maintenance: what repair shops need to know (VIDEO)
Ready to grow your shop’s business with fleet maintenance, service and repairs?
VIDEOS
Why Some Vehicles Have More Than One Spin-on Filter (VIDEO)
Ever spot what appears to be a second oil filter under a vehicle? Lemmy and Nick discuss the advantages of spin-on transmission filters for fluid protection and service.
Basic Brake Fluid Testers Are Far More Sophisticated Than You’d Expect
Peering inside the inner workings of a deceptively complex tool
Why We Take the Negative Battery Cable off First and Put It on Last (VIDEO)
Lemmy explains why this basic task always comes before removing the positive cable to help you understand the theory behind the practice.