Why you should use standard operating procedures for customer communications.
Better ops with SOPs
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HOT OFF THE PRESS
Why Wheel Fastener Torque Matters More Than You Think (VIDEO)
If you’re still using torque sticks and impact power to install lug nuts and lug bolts, it’s time to reconsider.
A History of the U.S. Presidential State Car (Part 1)
The commander-in-chief’s road transportation, from Pierce-Arrow cars to the Kennedy Lincoln Continental.
Dead Battery? (Video)
Diagnosing the cause of a battery drain can be a challenge today.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Don’t Get Hung Up on Hanging Calipers
A household trick to save time — and brake hoses.
Shop Profile: Locked N Loaded 4×4
Learn about a shop that’s making Jeeps all they can be.
Why you should empty the master cylinder before bleeding brakes (VIDEO)
Removing old fluid from a vehicle’s braking system can be a time-consuming chore, but it doesn’t need to be.
Check Out This Hacky Diag Tool
Why build what you can buy inexpensively?
Are You Adding Engine Oil the Wrong Way? (VIDEO)
Think you know how to pour oil out of a jug? Are you sure about that? Lemmy and Nick talk about the best oil pour techniques to avoid making a mess.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Decreasing Circuit Resistance – ASE Practice Question (VIDEO)
When the resistance of a circuit is decreased and voltage remains constant, what happens to current?
What an oscilloscope shows that your DVOM can’t (VIDEO)
Your multimeter is a versatile tool. But for certain diagnostics, you need an oscilloscope to get a closer look at a vehicle’s electrical systems.
Tire techs: Elevate your work with this one humble task
A set of tires is expensive. Make it special.
Tools beyond the basics for DIYers
Step up your repair game with sensible choices.
Transfer cases: how to talk to your customers
You can’t sell what you don’t understand.
VIDEOS
Shop Profile: Hansville Repair
71 years of success started at the end of the road.
Do You Know the Right Way to Use Rasps and Files? (VIDEO)
Any technician will have a few files in the toolbox for material removal jobs. But are you using these tools with the correct technique?
Mastering the Numbers
A practical approach to auto repair shop management.