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Smarter, not harder: relative compression testing

Pete Meier, one of our Dorman Training Center instructors, is a pretty smart cat. Since the day I’ve met him, he’s made it clear that the lab scope is one of his favorite tools and that not using one is a mistake. Now I’ve put a lot of miles on my DVOM over the years,...

Can’t break that crank bolt loose? You need a crank socket (VIDEO)

How to test for blown fuses in a car or truck | Fast and easy method Description Crank fasteners are often a real pain to remove. And sometimes, even expensive impact wrenches and large breaker bars struggle to remove them. A crank socket is just the ticket for these...

So you want to restore a classic or build a kit car? Think twice.

For reasons that have more to do with personality than pragmatism, I recently considered anew the possibility of restoring a classic car, or perhaps building a kit car. It’s an itch I’ve thought about scratching since the days when Popular Mechanics regularly featured...

EGR system – ASE practice questions (VIDEO)

Description Under what conditions would the EGR system be expected to be operational?A) Cold engine, full throttle B) Hot engine, idle C) Hot engine, full throttle D) Hot engine, part throttleMore ASE Practice Questions

A low-tech favor you can perform for every customer (and yourself)

In the modern age, it’s plenty easy to pull a vehicle’s service history; even the smallest shops have implemented shop management software. Paper tracking has become less and less important as time has marched on. Similarly, customers are less and less likely to keep...

ASE test prep requires more than sample questions (VIDEO)

Description Do you have a study guide to prepare for your ASE exams? Which parts of that study guide do you use the most? Dorman Training Center instructor Pete Meier explains why you need to look at more than the sample question section in the back of the...

The TPMS tool that pays for itself

If you’re a regular Shop Press reader, you’ve met Chris before. (He’s hilariously identified some dash lights and also is better at identifying auto parts by feel than anyone else I know.) I’ve worked here for a while, but his tenure bests mine. The other day we were...

Do You Survey Your Customers, and How?

Customer satisfaction surveys should be clear, concise, and targeted.

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HOT OFF THE PRESS

Bitten by a misfire

Bitten by a misfire

Formal education teaches you theory and the real world teaches you the rest.

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SHOP STUFF

Auto care news and advice you can use.

Sketching Skodas

Sketching Skodas

Stevan Ivanov strives to give a little-known brand its rightful place in automotive history.

Better ops with SOPs

Better ops with SOPs

Why you should use standard operating procedures for customer communications.

VIDEOS