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What is a core charge?

The article title is a question I asked when I was a young counterman, and most of you oldtimer mechanics and parts people of course know the story: the core charge is a way to be sure the smoked part makes its way back to the parts counter. A core charge is a deposit...

How do you inspect a serpentine belt for wear?

Performing a visual inspection of a car part is usually the first step in assessing its condition. In the case of the serpentine belt, any sign of physical damage to the belt means the belt should be replaced, and may indicate the need to more closely inspect the...

The importance of testing engine coolant (VIDEO)

How to test for blown fuses in a car or truck | Fast and easy methodDescription Dorman Training Center instructor Pete Meier explains why you should be testing engine coolant on vehicles in your bay. With a simple test strip, you can quickly check the coolant's health...

How to use a refractometer

I used to feel real dumb when I didn’t know what a tool was. After fixing things for a bit, I have come to learn that there are a lot of specialized tools and the only dumb thing is not learning about them. So when Dorman Trainer Pete Meier showed up recently with a...

Transfer cases: Married vs. divorced FAQ (VIDEO)

There is a paucity of divorced transfer cases fitted to vehicles traversing the roadways in 2024. In fact, some technicians—especially younger ones—aren’t even aware a setup beyond the married arrangement exists. If you’re unfamiliar with them, our own Technical...

New to the team but not new to the business (VIDEO)

Greetings, Shop Press readers! I joined the Dorman team earlier this year and you may have already noticed a few posts with my name on them. Maybe you’re even asking yourself “What makes this guy qualified to offer an opinion or try to tell me how to work on cars?”...

Square drive: make or buy before you need ‘em

As a new tech, all I did was borrow tools from mechanics who were good to me. They usually lent and trained me on etiquette just after. (If you need to borrow it more than once or twice, maybe you ought to buy your own.) It’s not that often that I find myself without...

Give your customers extra grease

Give your customers extra grease

I’ve mentioned the easy business you can score by offering to perform trailer service for customers that pull. When doing a job not long ago, someone asked me why I was adding lubricant to the dust caps. It’s a fair question. When getting into bearings, I know I’m...
This tungsten scraper is my new favorite tool.

This tungsten scraper is my new favorite tool.

Disclaimer: I purchased this tool at full retail price at my own expense, with no compensation to write about the item. I was watching a video the other day of Eric O. at South Main Auto replacing a manifold on a Pentastar. We have a little experience with that here...
Diagnostics case study: don’t overcomplicate things

Diagnostics case study: don’t overcomplicate things

A vehicle recently came to me that made me feel pretty terrible. The customer was not happy, and I know for a fact the shop lost money on the job, so presumably they were unhappy, too. The vehicle—and scenario—seemed ripe for a quick story, because there were so many...
Several tips to make brake line removal less of a headache

Several tips to make brake line removal less of a headache

“Got a seven-foot section of brake line out without dropping the tank, cutting the line, or ruining a fitting. Today was a good day.” I sent that text to a friend of mine the other day. In a past life he was a wrench at a Cadillac dealer, so I think he sort of...