Customer satisfaction surveys should be clear, concise, and targeted.
Do You Survey Your Customers, and How?
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Read more from Jonathan Roth
Are stainless cars (finally) having their moment?
Rust-resisting stainless steel cars are back. Will they have better success than their predecessors?
Take it from a moron like me: giving customers advance notice of preventive maintenance works!
Giving customers like me a heads-up about recommended maintenance will help us, and yourself.
7 things in Car Mechanic Simulator that will make a real mechanic’s eyes roll
How accurate is Car Mechanic Simulator 2021 to being a real mechanic? Let’s just say, not really, as any real mechanic can tell you.
One guy designed the 20th century’s sexiest cars, logos and kitchen appliances
For his contributions to the look of early- to mid-20th century America, Raymond Loewy should be just as renowned as Frank Lloyd Wright and Carroll Shelby.