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Better ops with SOPs

A standard operating procedure (SOP) is a documented tool designed to provide formal, consistent, and efficient results. Put another way, an SOP can bring order to a process that might otherwise be unpredictable at best and chaotic at worst. And given how dynamic the...

Cars that make you think of something specific

Some vehicles have the power to evoke strong memories or associations. Whether it's a classic film, a historical event, or a beloved television show, these vehicles often serve as iconic symbols. You’ll likely only have to read the headers in this piece for you to...

Using voltage to locate electrical faults

Locating the cause of an electrical fault can be a challenge even for the most experienced professional. I’m not referring to open circuits or even short circuits. These are relatively easy to find. In either case, the component, or load, won’t work. But the most...

How do you handle billing shop supplies?

When I first began writing service at an indie auto repair shop, one line item on the bill was “shop supplies.” We tacked on some percentage of the bill, capping at $19.88. Shows you how long ago that was! Customers would ask about it, and many were angry about the...

Tool Review: FNIRSI DSO152 Oscilloscope

Disclaimer: I purchased this tool at full retail price. In fact, I actually purchased two so I could try out the version with a high-voltage lead.If you’ve met my fellow Shop Press contrib Pete, seen his videos, taken his classes, or read his articles, you’ll know...

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What are your least favorite repair jobs? (VIDEO)

What are your least favorite repair jobs? (VIDEO)

Life can’t all be brake jobs and pre-delivery inspections. Beating time is the name of the game, but it doesn’t always work out. Watch as a few Dorman mechanics talk about the jobs that make more sweat than bread in this video.