Any technician will have a few files in the toolbox for material removal jobs. But are you using these tools with the correct technique?

Under what conditions would the EGR system be expected to be operational? We have the correct answer.
Break out your paint pen—you’re the service writer now!
Do you have a study guide to prepare for your ASE exams? Which parts of that study guide do you use the most? Dorman Training Center instructor Pete Meier explains.
Why wouldn’t your shop purchase a few of these?
Two technicians are examining a tapping sound coming from a V6 engine. See who has the correct response about what’s causing the noise.
We’ve all heard the expression “buy once, cry once,” and for some auto parts, those are words of wisdom. For others, it might be an unnecessary expense.
When it is necessary to make your own gaskets, small bolt holes are often the trickiest features to cut.
Which of the following is the most critical result of a rust hole in an exhaust system?
Smartphones, laptops, and computers are normally cleared of all data before selling or discarding to protect personal information.
How many times have you seen a hub dust cap with ugly dents from a sloppy installation? A dust cap tool is a handy tool for installing caps on customer vehicles without damaging the cap’s appearance.
Do your customers know the benefits of magnetic oil drain plugs? Swap out their standard drain plugs to help protect against unnecessary engine damage.
A customer states the brake pedal falls slightly when the brakes are applied while starting the engine. Which technician response is correct?