A Shop Press ode to the unsung heroes taking calls, keys, and credit cards.
A day in the life of a service writer (VIDEO)
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HOT OFF THE PRESS
Average U.S. vehicle age reaches new record high, again
Low new car inventory, inflation, and rising interest rates have all caused people to keep their vehicles at historic levels.
Witness marks: your reassembly guide when the service manual isn’t enough
Examining the parts closely can yield valuable clues for putting a machine together.
The aggressive question you can ask that instantly calms a customer down
This seemingly-impolite question can defuse tense situations in the shop or auto parts store.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Transfer cases: how to talk to your customers
You can’t sell what you don’t understand.
Windshield wipers have had a surprisingly messy evolution
There are literally thousands of wiper-related patents, stretching over a century, and we’re still looking to build better designs today.
Mechanics React: Can you diagnose a vehicle’s problem just from the sound? (VIDEO)
Nick and Lemmy, Dorman employees and mechanics, took a gander at a few internet videos and did their best at diagnosing via the Internet.
Quick tip for greasing clogged fittings
What to do if grease is going everywhere but where you want it.
Which type of salvage yard do you prefer?
There are more variables than you might think
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Five best car and truck tips from mechanics to non-mechanics (VIDEO)
Want to make your vehicle last? Not sure how to talk to a shop about car repairs? Nick and Lemmy offer their five top recommendations.
Mechanics React: Dorman techs respond to crazy Reddit questions (VIDEO)
Nick and Lemmy again try their darnedest at hip-shooting responses to Reddit questions.
Five different types of service techs everyone knows, based on how they manage their tools
Every mechanic manages their tool box differently, but these recurring characters seem to be in nearly every garage.
![California predicts zero-emission vehicles could eliminate 1 out of 7 auto repair jobs [Updated]](/wp-content/uploads/2022/06/electric-vehicle-photo-unsplash-1080x675.jpg)
California predicts zero-emission vehicles could eliminate 1 out of 7 auto repair jobs [Updated]
New analysis into proposed rule changes offers some thinking into the future of the auto repair industry if all new vehicles move to ZEVs.
Prime numbers are the secret to prolonged gear life
Power transmission brawn starts with brains.
VIDEOS
Junkyard therapy. It’s my kind of therapy.
When I feel like dropping off the grid for a couple hours of “me” time, I head out for a walk in the park—in the junkyard.
How to find a good auto repair shop, according to actual repair professionals (VIDEO)
There’s lot of advice out there about how to choose a reliable mechanic. We asked mechanics what they would advise.
The worst cars are the best classrooms
They don’t build ‘em like they used to, and that’s a shame.