This seemingly-impolite question can defuse tense situations in the shop or auto parts store.
The aggressive question you can ask that instantly calms a customer down
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HOT OFF THE PRESS
The best auto racing movies to convert non-racing fans
There are two kinds of people in the world: race fans and people who haven’t watched these movies.
A few tips for tow truck operators
Hookin’ ain’t easy. Here’s what I wish I knew on Day 1.
The $2.5 million man: hire the right manager for your shop if you want to run with the big dogs
Starting a shop and managing it to the big leagues require very different skills. Odds are you don’t have both, and that’s okay.
SHOP STUFF
Auto care news and advice you can use.
Why don’t you keep gloves in your car’s glove box? (VIDEO)
It isn’t the “registration and insurance card box,” after all.
![California predicts zero-emission vehicles could eliminate 1 out of 7 auto repair jobs [Updated]](/wp-content/uploads/2022/06/electric-vehicle-photo-unsplash-1080x675.jpg)
California predicts zero-emission vehicles could eliminate 1 out of 7 auto repair jobs [Updated]
New analysis into proposed rule changes offers some thinking into the future of the auto repair industry if all new vehicles move to ZEVs.
Prime numbers are the secret to prolonged gear life
Power transmission brawn starts with brains.
Mechanics React: Dorman techs react to customer car care issues (VIDEO)
Watch the Dorman mechanics watch videos. It’s better than it sounds, we promise.
What’s the next big powerplant fad?
Fashion moves faster than block design, but trends still exist. What’s the next one?
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Noisy disc brakes – ASE practice questions (VIDEO)
What causes brake noise?
How long should a car last?
Do rising car prices portend rising service life?
Can we please update the Check Engine light?
Like corded phones, floppy disks and TVs with antennas, the Check Engine icon doesn’t make sense anymore. Let’s change it.
Photo Gallery: Tate Automotive in Cross Plains, Tennessee
Our photographer Mike Apice was recently visiting a Dorman facility in Portland, Tennessee, when he stopped in to a small repair shop in nearby Cross Plans. Here’s a look inside.
A sheep at the wheel: what I learned at the Ford ST SUV Experience
My new Explorer ST goes like a scalded dog. Ford’s Performance Driving School taught me how to avoid getting bitten.
VIDEOS
February Automotive Horoscopes
We read the astrological signs and predicted your automotive future.
Could Tesla actually be making their vehicles less expensive to fix?
Elon Musk says Tesla Insurance is pushing automaker to simplify designs and increase parts availability.
Clean the #&@$ing snow off the roof of your car or truck
Driving around with a bunch of snow on top of your vehicle is not only unsafe, but also illegal in many places