This seemingly-impolite question can defuse tense situations in the shop or auto parts store.
The aggressive question you can ask that instantly calms a customer down
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HOT OFF THE PRESS
What are your least favorite repair jobs? (VIDEO)
Life can’t all be brake jobs and pre-delivery inspections. Beating time is the name of the game, but it doesn’t always work out. Watch as a few Dorman mechanics talk about the jobs that make more sweat than bread in this video.
PSA: Take a quick look at your punches and chisels (and be sure they’re ready for service)
Dressing chisels and punches, however, is a housekeeping task I’ve found not everyone knows they should be doing, and dress your punches and chisels!
The best auto racing movies to convert non-racing fans
There are two kinds of people in the world: race fans and people who haven’t watched these movies.
SHOP STUFF
Auto care news and advice you can use.
Fuel pump designs are changing. Do you know what kind of fuel pump you’re troubleshooting?
Many vehicles today have made the switch to DC brushless fuel pumps. They don’t work like the older brush-type pumps do.
Mechanics React: Can you diagnose a vehicle’s problem just from the sound? (VIDEO)
Nick and Lemmy, Dorman employees and mechanics, took a gander at a few internet videos and did their best at diagnosing via the Internet.
Quick tip for greasing clogged fittings
What to do if grease is going everywhere but where you want it.
Which type of salvage yard do you prefer?
There are more variables than you might think
VIDEO: The fastest way to remove a wiper arm
An inexpensive tool that’s worth its weight in gold.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Using a spaghetti trick to keep zip ties organized (VIDEO)
Chefs know a helpful hack to keep spaghetti from falling out of an opened bag, and the same idea happens to work perfectly for zip ties. Give it a try next time you have a pack of zip ties that doesn’t have a resealable closure.
Five different types of service techs everyone knows, based on how they manage their tools
Every mechanic manages their tool box differently, but these recurring characters seem to be in nearly every garage.
![California predicts zero-emission vehicles could eliminate 1 out of 7 auto repair jobs [Updated]](/wp-content/uploads/2022/06/electric-vehicle-photo-unsplash-1080x675.jpg)
California predicts zero-emission vehicles could eliminate 1 out of 7 auto repair jobs [Updated]
New analysis into proposed rule changes offers some thinking into the future of the auto repair industry if all new vehicles move to ZEVs.
Prime numbers are the secret to prolonged gear life
Power transmission brawn starts with brains.
Mechanics React: Dorman techs react to customer car care issues (VIDEO)
Watch the Dorman mechanics watch videos. It’s better than it sounds, we promise.
VIDEOS
The rarely seen control arm-mounted trailer ball rears its head
I really hope the whole week doesn’t go like this.
Let’s hear it for the mighty roach coach
In spite of the not-so-savory name, this ancillary piece of daily life in the shop is a beloved tradition in the automotive industry.
February Automotive Horoscopes
We read the astrological signs and predicted your automotive future.