This seemingly-impolite question can defuse tense situations in the shop or auto parts store.
The aggressive question you can ask that instantly calms a customer down
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HOT OFF THE PRESS
Seven tips to help you pass your ASE exams
There’s no magic bullet, but sometimes one or two answers is the difference between pass and fail.
What are your least favorite repair jobs? (VIDEO)
Life can’t all be brake jobs and pre-delivery inspections. Beating time is the name of the game, but it doesn’t always work out. Watch as a few Dorman mechanics talk about the jobs that make more sweat than bread in this video.
PSA: Take a quick look at your punches and chisels (and be sure they’re ready for service)
Dressing chisels and punches, however, is a housekeeping task I’ve found not everyone knows they should be doing, and dress your punches and chisels!
SHOP STUFF
Auto care news and advice you can use.
Mechanic trivia: Which vehicle has a longer passenger side wiper blade? (VIDEO)
Almost every vehicle on the road has a longer wiper blade on the driver side. On older vehicles, you’ll also see two of the same size wipers working together. But can you think of any models that have the longer wiper blade on the passenger side?
5 unconventional brake job tips
Tip #1: stop calling it a “brake job.”
Windshield wipers have had a surprisingly messy evolution
There are literally thousands of wiper-related patents, stretching over a century, and we’re still looking to build better designs today.
Mechanics React: Can you diagnose a vehicle’s problem just from the sound? (VIDEO)
Nick and Lemmy, Dorman employees and mechanics, took a gander at a few internet videos and did their best at diagnosing via the Internet.
Quick tip for greasing clogged fittings
What to do if grease is going everywhere but where you want it.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Book review: “Pump and Circumstance”
A walk (or drive) through the history of gas and service stations.
VIDEO: The fastest way to remove a wiper arm
An inexpensive tool that’s worth its weight in gold.
Mechanics React: Dorman techs respond to crazy Reddit questions (VIDEO)
Nick and Lemmy again try their darnedest at hip-shooting responses to Reddit questions.
Five different types of service techs everyone knows, based on how they manage their tools
Every mechanic manages their tool box differently, but these recurring characters seem to be in nearly every garage.
![California predicts zero-emission vehicles could eliminate 1 out of 7 auto repair jobs [Updated]](/wp-content/uploads/2022/06/electric-vehicle-photo-unsplash-1080x675.jpg)
California predicts zero-emission vehicles could eliminate 1 out of 7 auto repair jobs [Updated]
New analysis into proposed rule changes offers some thinking into the future of the auto repair industry if all new vehicles move to ZEVs.
VIDEOS
Is your shop ready for the 4-day work week?
A shop foreman who did it for a year gained some firsthand experience that might help you answer the question.
The rarely seen control arm-mounted trailer ball rears its head
I really hope the whole week doesn’t go like this.
Let’s hear it for the mighty roach coach
In spite of the not-so-savory name, this ancillary piece of daily life in the shop is a beloved tradition in the automotive industry.