This seemingly-impolite question can defuse tense situations in the shop or auto parts store.
The aggressive question you can ask that instantly calms a customer down
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HOT OFF THE PRESS
Should a customer bring parts?
How does your shop weigh the risk and reward of customer-supplied parts?
There really are a ton of automotive door styles
Largely supercar fare, wild points of entry have no shortage of variety.
Is your shop ready for the 4-day work week?
A shop foreman who did it for a year gained some firsthand experience that might help you answer the question.
SHOP STUFF
Auto care news and advice you can use.
Smarter, not harder: relative compression testing
Analyzing a new trick I learned from an old dog.
VIDEO: The fastest way to remove a wiper arm
An inexpensive tool that’s worth its weight in gold.
Mechanics React: Dorman techs respond to crazy Reddit questions (VIDEO)
Nick and Lemmy again try their darnedest at hip-shooting responses to Reddit questions.
Five different types of service techs everyone knows, based on how they manage their tools
Every mechanic manages their tool box differently, but these recurring characters seem to be in nearly every garage.
![California predicts zero-emission vehicles could eliminate 1 out of 7 auto repair jobs [Updated]](/wp-content/uploads/2022/06/electric-vehicle-photo-unsplash-1080x675.jpg)
California predicts zero-emission vehicles could eliminate 1 out of 7 auto repair jobs [Updated]
New analysis into proposed rule changes offers some thinking into the future of the auto repair industry if all new vehicles move to ZEVs.
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Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
ASE test prep requires more than sample questions (VIDEO)
Do you have a study guide to prepare for your ASE exams? Which parts of that study guide do you use the most? Dorman Training Center instructor Pete Meier explains.
Mechanics React: Dorman techs react to customer car care issues (VIDEO)
Watch the Dorman mechanics watch videos. It’s better than it sounds, we promise.
What’s the next big powerplant fad?
Fashion moves faster than block design, but trends still exist. What’s the next one?
Ew, gross: are there cars you won’t service?
Every mechanic has a story about a vehicle that was too nasty to work on. What’s your limit?
How long should a car last?
Do rising car prices portend rising service life?
VIDEOS
January Automotive Horoscopes
We read the astrological signs and predicted your automotive future.
It’s totally fine to run your fuel tank down to empty
Stop telling your customers otherwise—modern fuel systems don’t care.
LOF PSA: Don’t forget the lube job
Engine oil is a lubricant, but that’s not what the task’s title is referencing.